National Account Manager

At ITW Food Equipment Group, people and food are our passion. We believe great food brings people together, and the relationships we share feed our inspiration to be the best we can be for one another.

Our family of premium brands has been dedicated for more than a century to supporting those who are not only passionate about creating great food but are inspired by the people they serve and come to know on a daily basis.

Likewise, it is our mission to provide food equipment that foodservice and food retail professionals can trust to work hard and deliver quality, consistent results day in and day out, empowering them to focus on what they love most—creating great food for great people.

ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

This National Account Manager (NAM) position is based in either Tampa or Orlando, Florida and will report directly to the VP Global Accounts. NAM will plan, organize, direct and control activities to achieve total revenue and profit goals with assigned National Accounts Portfolio and New Account targets. NAM will also interface with both internal and external senior-level management, ITW FEG product development personnel, as well as all relative contacts within assigned National Accounts, authorized Foodservice dealers and suppliers. NAM will direct the activities of the assigned National Accounts through effective account management, Hobart service relationships, dealer programs, and end user relationships.

Core responsibilities:

• Effectively utilize the Concentrated Sales Process and CRM.
• Maintain an active and robust calendar focused on face-to-face field engagement – 2 Nights and 3 Days in the field per week traveling
• Develop annual plans and complete account profiles on all assigned active accounts.
• Develop, implement, and drive sales action plans to penetrate and increase sales volume in all designated or target accounts.
• Work with all product lines on enhancements and new product development; marketing programs; sales tools; and pricing strategies related to assigned accounts.
• Maintain deep understanding of key operational issues, trends, and emerging strategies of managed account.
• Coordinate all account service activity with designated Service NAM.
• Track competitive trends and pricing and actively communicate findings with appropriate field and product line management.
• Identify potential accounts for growth.
• Manage resolution of customer and service complaints.
• Have expertise in specifications and application within all ITW FEG equipment lines as well as working knowledge of overall kitchen design and operations.
• Manage and attend all customer and industry trade shows.
• Coordinate within established guidelines all VIP visits for assigned accounts.

Qualifications:

• Bachelor’s degree in business or related field; or equivalent experience
• 5 years’ experience of progressive sales management and/or targeting National Accounts
• Excellent oral, interpersonal, and written communication skills
• Proficient in Microsoft Office applications
• Requires 50% travel
• Prior experience in working with Foodservice national accounts is a plus

ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The base salary pay range for this position is noted below.  The specific pay rate upon hire will depend on a combination of work location and the successful candidate’s qualifications and prior experience

$137,000 - $165,000

We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here for information on how to contact us directly. 

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.