Job details

Customer Application Specialist

Ivalua is a global provider of cloud-based procurement solutions, looking for a Customer Application Specialist to join their RUN team in Pune. The role focuses on maintaining customer applications and improving user experience.

Skills

SQL expertise
Web-based software experience
Client relationship management
C# troubleshooting skills (good to have)

Responsibilities

Triage customer and partner requests
Lead efforts for production fixes
Manage multiple clients as SPOC
Maintain production environment stability as per SLAs

Education

BE/BTech or Master's degree in Computer Engineering or related field

Benefits

Hybrid working model
Professional training and development programs
Weekly office snacks and lunches
Regular social events

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By Ivalua

All companies want the best and brightest. At Ivalua, we also want team members who have a global point of view and who bring customer-focused enthusiasm and ambition to the table. We are a company of doers, of problem solvers, of figure-it-outers...

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FUNDING

Growth

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE