Job details

Customer Support Coordinator

Jabra Hearing is seeking a Customer Support Coordinator to assist customers with personalized hearing care. The ideal candidate should have a keen ability to provide friendly, efficient support and represent the company’s values.

Skills

Strong verbal and written communication skills in English
Intermediate to advanced computer proficiency
Familiarity with support software like Salesforce and Google Suite

Responsibilities

Act as a first touchpoint for customers, answering inbound questions via phone, live chat, SMS, and email
Assist customers with administrative requests and order processing
Troubleshoot customer issues with Jabra Hearing products
Document all call information according to standard operating procedures

Benefits

Competitive compensation with a 401k plan including a 4% match
Excellent medical, vision, and dental insurance
12-weeks paid parental leave
Up to 15 days of vacation time and additional paid time off

To read the complete job description, please click on the ‘Apply’ button

Jabra Hearing Glassdoor Company Review

4.1

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CEO of Jabra Hearing

Adam Karp

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Average salary estimate

Estimate provided by employer

$22 / HOURLY (est.)

min

max

$20

$24

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By Jabra Hearing

To democratize, simplify and de-stigmatize the adoption and use of technically advanced hearing aids, empowering more people with hearing loss to hear better.

5 jobs

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Health Care Services & Hospitals

TEAM SIZE