EMB Case Manager Assistant Job Description
Want to LOVE where you work and get full training to do it?
We are currently seeking a smart and capable Case Manager Assistant to join our talented team. At EMB, every single employee gets to make an impact. Our values guide the way we work with each other. It's a culture where you have the freedom to experiment and push your talents as far as they can go.
Job Title: Case Manager Assistant
Type of Position: Full Time
Location: Remote or at EMB Corporate Headquarters in Las Vegas, NV
Hours: Monday – Friday, 8:30am – 5:00pm
Job Description
Core duties and responsibilities include the following.
- Effectively and efficiently assist their assigned Case Manager using internal systems with the purpose of training to be a CM
- "Open" a file: Open claims, send letters of representation (LORs), and manage correspondence with clients, insurance, and defendants
- Assist with the initial investigation of the case, including arranging scene inspection, confirming coverage, performing asset searches, and requesting police reports
- Request, organize, and itemize medical records and bills from various providers (e.g., hospitals, chiropractors).
- Draft and send request letters for records and billing and obtain final account balances.
- Open and manage health insurance subrogation claims.
- Assist CM with more advanced tasks as needed
- Special projects and additional duties may be assigned as needed
Qualifications:
- Bilingual in Spanish a plus!
- Excellent time management skills
- Unfailing attention to detail
- Excellent communication skills, both written and verbal
- Highly organized multitasker who works well in a fast-paced environment
Computer Skills:
To perform this job successfully, you should have strong knowledge of either the Microsoft Office Suite or Google Suite (spreadsheets, documents, etc.)
What We Offer:
- Medical, Dental, and Vision Insurance
- Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance
- Short-term and Long-term Disability
- Employee Assistance
- Paid Time Off and Paid Holidays
- Health FSA and Dependent Care FSA
- Accident Insurance
- Fully-paid parking
- 401(k) with Company Match
- Learning and Development Programs
REQUIRED: Resume, References, Pay Expectation
Edward M. Bernstein & Associates is an Equal Opportunity Employer.