Director, People Operations

Jasper is an AI copilot for marketing teams that want better outcomes in addition to faster outputs. Jasper securely trains on your brand and strategy, accelerates content and campaign production, and helps marketers measure and optimize for performance all as part of an end-to-end copilot. Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company and was one of the fastest companies to reach 100M+ users. Customers include Morningstar, Anthropologie, SentinelOne, ZoomInfo, and more. 

Our teams are passionate about supporting new employees and growing a diverse culture of ideas and collaboration. We value being customer-obsessed, ownership, being creative problem solvers, helping one another achieve the best outcomes through collaboration and most importantly making magic. We’re not just building solutions; we’re creating experiences that captivate and amaze us. We strive to deliver moments of wonder and delight that enable our customers to be more effective and creative in ways they never thought possible. Learn more at jasper.ai.

About The Role

As a Director of People Operations, you will design and implement the programs and systems that enable our ambitious business goals. AI is transforming how work gets done, and we want a People leader excited to build a better way of working for our internal teams. We are seeking someone who is eager to develop and execute an HR operating model that brings cohesion across the employee life cycle for our fully distributed and increasingly global workforce. 

The ideal candidate is enthusiastic about building in an early-stage environment but is already well-versed in international expansion, contingent workforce, and M&A. You should be comfortable balancing data-driven and benchmarked approaches but also be energized to understand our landscape and experiment. We are a close-knit and collaborative People team, so you should also be prepared to support efforts across the other verticals. 

This fully remote role reports to the Chief People Officer and is open to candidates located anywhere in the continental US.

 What you will do at Jasper

Systems & Processes

• Drive the overall People Ops operating model, focusing on systems, processes, and compliance across the full employee life cycle of a global and distributed workforce. 

• Guide the HR technology strategy, evaluating new technologies and ensuring we fully utilize our current systems effectively.

• Support our holistic workforce strategy, including growth through M&A, planned international expansion, and contingent workforce programs.

Global Expansion

• Drive global expansion initiatives, including establishing HR policies and practices in new international locations.

• Partner with internal teams, legal counsel, and external vendors to manage life cycle processes for international employees.

• Support employees with immigration-related inquiries and guide application and relocation processes.

Operations and Compliance

• Collaborate with stakeholders across the People team and cross-functional partners to design and align processes and systems with business needs.

• Manage relationships with existing vendors, focusing on service delivery efficiency and negotiating favorable terms.

• Evolve our core programs and offerings to ensure ease of utilization and administration. 

• Ensure data integrity, security, and compliance across all HR systems.

• Develop and maintain HR policies and procedures in compliance with applicable laws and regulations.

• Stay updated on changes in employment laws and regulations, and make necessary updates to policies and practices.

What you will bring to Jasper

• Proven track record of building systems and processes in fast-paced and highly dynamic environments. Strong preference for someone who has played a leadership role in integrations, global expansions, and/or designing contingent workforce approaches. 

• A systems-thinker approach to project management that considers the end-to-end implementation alongside broader priorities and resources.

• Experience building effective solutions for a geographically distributed and increasingly global team. 

• High comfort with HR technology management, including HRIS and ATS systems, and the ability to optimize them.

• Comfort with navigating ambiguity, piloting new approaches, and iterating based on dynamic environment feedback.

• Ability to communicate and influence across all levels of an organization.

• Ability to work in a fast-paced and self-directed environment, and to toggle between setting strategic direction and driving hands-on execution as we mature our systems and processes as a team.

Compensation Range

At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected base salary range offered for this role is $210,000 - $240,000. Compensation may vary based on relevant experience, skills, competencies, and certifications.

Benefits & Perks

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families

• 401(k) program with up to 2% company matching

• Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work

• FlexWellness program ($1,800 annually) to help support your personal health goals

• Generous budget for home office set up 

• $1,500 annual learning and development stipend 

• 16 weeks of paid parental leave

Our goal is to be a diverse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that diversity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills. 

We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

By submitting this application, you acknowledge that you have reviewed and agree to Jasper's CCPA Notice to Candidates, available at legal.jasper.ai/#ccpa.