Senior Solutions Engineer

Jasper is an end-to-end AI platform. Our mission is to elevate marketers with the power of AI, to achieve better outcomes through their workflows and open up new business opportunities. Jasper securely trains on brand and strategy, accelerates content and campaign production, and helps Marketers measure and optimize performance as part of an end-to-end solution.  

Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company and was one of the fastest companies to reach 100M+ users with a growing roster of Enterprise and Fortune 500 logos. Customers include Morningstar, Anthropologie, Prudential, Cushman & Wakefield, Wayfair, and more. Our teams are building multi-modal AI and working with the top AI platforms. We were one of the first partners of both OpenAI and Anthropic. 

We value being customer-obsessed and helping each other achieve the best outcomes through collaboration. We’re not just building solutions, we’re creating experiences that captivate and amaze us. We strive to deliver moments of wonder and delight that enable our customers to be more effective and creative in ways they never thought possible. Learn more at jasper.ai.

About The Role

As a Senior Solutions Engineer (Pre-Sales), you will deliver live product demonstrations, and sales presentations, and lead clients through technology adoption for Jasper products. You will represent Jasper at customer meetings and be a key resource supporting Jasper’s aggressive growth targets. You will build relationships with key decision-makers and serve as a trusted advisor and point of contact for technical and non-technical related topics. If you’re creative, persistent, passionate about the transformative power of data, and want to have a BIG impact on a fast-growing business, then we want to speak with you!

This fully remote role reports to the Team Lead, Solutions Engineering, and is open to candidates located anywhere in the continental US. 

What you will do at Jasper

• Be a product expert on Jasper’s platform in the pre-sales process, showing the customer the value of the software and how it can change their way of working

• Partner with sales to participate in customer discovery to understand the customer's current state, what their pain points are, and map back to how Jasper can uniquely solve these problems 

• Probe for and identify additional opportunities for cross-product/solution expansion

• Lead compelling value-based demonstrations, both standard and customized

• Understand and guide the customer's technical needs in the sales process to gain buy-in from the customer on Jasper being the right decision

• Proactively forge strong cross-functional partnerships with sales and product to stay informed and improve the selling cycle 

• Understand, track, and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

• Be a resource to define, enable and support Jasper managed trials 

What you will bring to Jasper

• 4+ years of experience as a Pre-Sales Engineer at a startup, SaaS company (Martech preferred) working closely with Enterprise Customers

• Experience working with APIs, building custom POCs, and working with iPaas solutions

• Understanding of sales and revenue organization processes

• Exceptional verbal and written communication skills

• Passion and experience working with various personas within a marketing organization 

• A foundational understanding of AI (LLMs, RAG, prompting) is a plus

• A point of view of how GenAI is helping marketers and what’s important to consider when launching a GenAI program 

• Expertise in presenting to multiple stakeholders from the C-Suite, VPs, Directors, practitioners, marketing operations, IT and Security

Compensation Range

At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected salary offered for this role is $207,000 OTE. Compensation may vary based on relevant experience, skills, competencies, and certifications.

Benefits & Perks:

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families

• 401(k) program with up to 2% company matching

• Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work

• FlexWellness program ($1,800 annually) to help support your personal health goals

• Generous budget for home office set up 

• $1,500 annual learning and development stipend 

• 16 weeks of paid parental leave

Our goal is to be a diverse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that diversity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills. 

We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

By submitting this application, you acknowledge that you have reviewed and agree to Jasper's CCPA Notice to Candidates, available at legal.jasper.ai/#ccpa.