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HR Manager - Global Products

Build your best future with the Johnson Controls team 

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! 

What we offer: 

  • Competitive salary and bonus plan

  • Paid vacation/holidays/sick time 

  • Comprehensive benefits package including 401K, medical, dental, and vision care 

  • On the job/cross training opportunities 

  • Encouraging and collaborative team environment 

  • Dedication to safety through our Zero Harm policy 

The HR Manager, Global Products is responsible for the delivery and execution of HR services to employees and managers in our fire detection, fire suppression and ducted systems businesses.  You will perform a variety of employment related functions for the ultimate purpose of enhancing employee engagement, productivity, and ensuring employee compliance with company policies.

How you will do it:

  • Under minimal supervision, provide Human Resources partnership support to a large and/or remote workforce.

  • Partner with HR leadership to lead/support human resources programs, including the following: organizational change/effectiveness, implementation of process improvements including HR change initiatives, planning, and facilitation; recruitment and talent management, workforce planning, training and development, performance management, organizational talent reviews, compensation administration and diversity, equity and inclusion.

  • Work with leaders and employees to establish and maintain a positive work environment while driving employee engagement and a high performance culture.

  • Leverage the full capabilities of the Human Resources (HR) organization, e.g., centers of expertise (COE’s), shared service centers, business HR ad compliance.

  • Coach and consult managers on a variety of routine complex employee relations issues.

  • Provide training on Human Resources programs to customer groups and employees.

  • Participate in the implementation of organizational changes and support with appropriate change management processes.

  • Conduct investigations and recommend actions to effectively resolve policy violations. Seek counsel from legal as necessary to ensure proper risk management. Elevate matters to HR leadership or other authority as may be appropriate.

  • Leverage reputation as a neutral and approachable HR professional to identify the best solution based on the situation.

  • Actively participate in projects/continuous improvement initiatives from design through implementation.

What we look for:

Required

  • Bachelor’s degree in Human Resources, Business Administration or related field.

  • Minimum 8+ years’ experience as an HR generalist or HR Manager.

  • Must have solid human resources generalist skills, especially in the areas of HR operations, talent acquisition, performance management, employee relations and, where applicable, labor law and labor relations. 

  • Must be able to quickly gain trust and build relationships.

  • Proven ability to manage multiple projects simultaneously. 

  • Demonstrated ability to work autonomously in ambiguous situations and adapt quickly to change, as well as guide varying levels of the organization through change.

  • Strong process orientation; demonstrated experience in planning and execution of HR processes and programs that deliver consistency and high levels of customer satisfaction. 

  • Ability to manage through conflict while maintaining strong relationships with stakeholders.

Preferred

  • Master's degree in Human Resources or related field.

  • Some travel may be required.

This position is hybrid and will require you to be onsite 2-3 days a week at our Westford, MA location.

HIRING SALARY RANGE: $104,000 -140,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance.  This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers.

 #LI-Hybrid

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Average salary estimate

$122000 / YEARLY (est.)
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$104000K
$140000K

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What You Should Know About HR Manager - Global Products, JCI

Join the Johnson Controls team as an HR Manager - Global Products, located in the vibrant town of Westford, Massachusetts! At Johnson Controls, we're committed to reimagining the performance of buildings to enhance the lives of people, protect the planet, and improve overall sustainability. As part of our dynamic team, you will play a crucial role in creating an engaging workplace and inspiring culture. With your experience as an HR generalist or manager, you will provide vital HR services to our fire detection, fire suppression, and ducted systems businesses. Your responsibilities will include leading HR programs focused on organizational change, talent management, and diversity & inclusion while also coaching managers on complex employee relations issues. We value your ability to manage multiple projects and work closely with leadership to foster a positive work environment. At Johnson Controls, we not only provide competitive salaries and comprehensive benefits but also prioritize your growth through meaningful projects and training. Let’s innovate together and build a better future—your next adventure is just around the corner!

Frequently Asked Questions (FAQs) for HR Manager - Global Products Role at JCI
What responsibilities does an HR Manager - Global Products at Johnson Controls have?

As an HR Manager - Global Products at Johnson Controls, you will be instrumental in executing HR services across our specialized businesses. Your tasks will encompass everything from employment-related functions geared towards promoting employee engagement to guiding managers through performance management and talent acquisition. You will also spearhead initiatives to enhance workplace culture, handle employee relations, and lead organizational change initiatives.

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What qualifications are needed for the HR Manager - Global Products role at Johnson Controls?

Johnson Controls requires candidates for the HR Manager - Global Products position to have a Bachelor’s degree in Human Resources, Business Administration, or a related field, alongside a minimum of 8 years of HR experience, preferably in a managerial capacity. Solid skills in HR operations, employee relations, and talent management are essential, and a Master's degree is preferred, demonstrating commitment to your professional development and expertise.

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How does Johnson Controls support employee wellbeing for HR Managers in the Global Products division?

At Johnson Controls, employee wellbeing is a priority, especially for HR Managers in the Global Products division. We provide a comprehensive benefits package that includes medical, dental, and vision care, as well as paid vacation and a bonus plan. Our culture encourages work-life balance, personal growth through training opportunities, and an engaging team environment, ensuring that you feel empowered and supported in your role.

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What is the salary range for the HR Manager - Global Products at Johnson Controls?

The salary range for the HR Manager - Global Products position at Johnson Controls is between $104,000 and $140,000. Your specific salary will be determined based on factors such as your education, experience, and alignment with market data, alongside your potential for individual contributions and team performance.

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Is the HR Manager - Global Products position at Johnson Controls remote or hybrid?

The HR Manager - Global Products role at Johnson Controls is a hybrid position, requiring you to be on-site in Westford, MA, for 2-3 days a week. This setup enables you to effectively collaborate with teams on the ground while allowing for flexibility in your work schedule.

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Common Interview Questions for HR Manager - Global Products
How do you handle employee relations issues as an HR Manager?

When addressing employee relations issues, it's vital to approach the situation with neutrality. Ensure you listen actively to both parties involved, gather relevant information, and assess the context before formulating a response or solution. Your goal should be to facilitate open communication and foster an environment of trust, ultimately focusing on the best interests of both the employees and the organization.

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Can you describe your experience with talent management?

Talent management is crucial in promoting team effectiveness. Highlight your experience in implementing recruitment strategies, conducting performance reviews, and supporting training initiatives. Discuss specific examples of how you've identified talent gaps, worked on employee development plans, and contributed to creating high-performing teams.

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What strategies do you use to improve employee engagement?

Improving employee engagement requires a multifaceted approach. Discuss how you've implemented feedback mechanisms, employee recognition programs, and opportunities for career development. Explain your experience in fostering a collaborative environment where employees feel valued and connected to the organization’s goals.

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How do you support organizational change management?

Supporting organizational change management involves clear communication and preemptive strategizing. Talk about experiences where you've engaged employees during transitions, provided training on new policies, and addressed concerns to ensure a smooth adaptation process.

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What do you consider when developing HR policies?

When developing HR policies, it's essential to consider compliance with labor laws, fairness, and inclusivity. Discuss how you gather input from stakeholders, research best practices, and tailor policies to align with the company's culture while ensuring they support organizational objectives.

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How do you manage and resolve conflicts between employees?

Conflict resolution requires patience and neutrality. Explain your approach of facilitating discussions between parties to clarify misunderstandings and work towards mutually agreeable solutions. Highlight your ability to maintain professionalism while encouraging open dialogue.

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Can you give an example of a successful HR initiative you led?

Share an initiative that had a significant impact on the organization, such as a diversity and inclusion program. Describe the planning, execution, and outcomes you achieved, emphasizing metrics that demonstrate success and employee feedback.

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What experience do you have with performance management systems?

Discuss your familiarity with various performance management systems, including how you’ve introduced or improved existing ones. Talk about your approach to setting performance metrics, conducting evaluations, and providing constructive feedback to create a culture of continuous improvement.

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How do you stay informed on HR regulations and best practices?

Staying updated on HR regulations requires consistent learning. Share your strategies such as enrolling in professional courses, participating in HR associations, reading industry publications, and networking with other HR professionals to ensure your practices are compliant and up to date.

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What role does feedback play in employee development?

Feedback is integral to employee development. Illustrate your understanding by discussing how you create a culture that values continuous feedback, encouraging peer reviews and regular check-ins. Emphasize the importance of constructive feedback in helping employees grow and succeed in their roles.

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DATE POSTED
April 21, 2025

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