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Field CTO

Job Title: Field Chief Technology Officer (Field CTO)

Additional Job Title: VP, Pre-Sales

Location: US

Position Overview: Blue Yonder is looking for a highly skilled and forward-thinking Field Chief Technology Officer (Field CTO) to join our team. As a Field CTO, you will engage directly with C-level executives, leading strategic conversations to uncover customer pain points, design impactful strategies, and architect best-in-class solutions using Blue Yonder’s differentiated technologies. This role requires a unique combination of technical expertise, strategic thinking, operating knowledge of how rightly-curated supply chain and operations can drive competitive business advantage. Utilizingexceptional communication skills to drive customer success, build trust, and deliver tangible business outcomes are pre-requisites.

In this position, you will not only lead architectural engagements but also play a pivotal role in articulating the value of Blue Yonder’s platform, and solutions to both technical and business stakeholders. Your ability to tailor complex, AI-driven supply chain solutions to meet the unique needs of each customer will make you a trusted advisor and thought leader within both the company and the industry.

At Blue Yonder, we are committed to fostering a culture of innovation, collaboration, and excellence. As a Field CTO, you will be at the forefront of transformative supply chain technology, shaping the future of the industry while building meaningful relationships with some of the world’s most prominent companies.

Role & Responsibilities:

· Executive Engagement & Strategy:

o Engage directly with C-level executives and senior leaders to drive business & technology trends in their challenges, understand pain points, and uncover opportunities for transformation within their supply chain operations.

o Lead high-level architectural engagements, guiding customers through the process of understanding how Blue Yonder’s AI-driven solutions can optimize their supply chain operations and deliver value.

o Partner with Blue Yonder Data Science organization to envision and deliver AI-in-Operations through rapid prototyping with Predictive-AI, Generative-AI and Agentic frameworks, validating value-driven adoption, consumption and business outcomes

· Solution Architecture & Innovation:

o Architect best-in-class, scalable solutions by leveraging Blue Yonder’s technologies and industry best practices, ensuring that client needs are met with innovative, high-impact designs.

o Create high-level strategies that align with customer business objectives while demonstrating the tangible benefits of adopting Blue Yonder’s suite of solutions.

· Customer Trust & Relationship Building:

o Build and nurture long-term relationships with customers by consistently demonstrating expertise, understanding their business needs, and providing continuous guidance on how Blue Yonder's solutions can drive transformation and results.

o Leverage your expertise to cultivate customer trust and confidence in Blue Yonder as a true strategic partner.

· Value Communication & Thought Leadership:

o Effectively communicate the value of Blue Yonder’s supply chain solutions to both technical and business stakeholders, bridging the gap between technology and business outcomes.

o Serve as a thought leader in the supply chain technology space, advocating for Blue Yonder’s solutions at industry events, customer meetings, and thought leadership forums.

· Solution Implementation Best Practices:

o Advise on the implementation and integration of Blue Yonder solutions, ensuring adherence to best practices and driving optimal performance across customer environments.

o Collaborate with Blue Yonder’s internal teams (Sales, Engineering, Customer Success) to ensure alignment on project goals and successful solution deployment.

· Customer Success & Continuous Improvement:

o Monitor and drive customer success by continuously assessing their evolving needs and ensuring Blue Yonder’s solutions deliver on promised outcomes.

o Work closely with the customer success team to ensure the ongoing optimization and adoption of solutions, helping clients maximize their ROI.

· Cross-Functional Collaboration:

o Partner with internal teams, including sales, product management, and engineering, to help shape product development and ensure the solution aligns with customer and market requirements.

o Influence product and solution development by providing feedback from client engagements, identifying potential improvements or enhancements.

Qualifications:

· Experience:

o 10+ years of experience in senior technical roles, ideally in the supply chain management, logistics, or enterprise software industries.

o Demonstrated success in a customer-facing technical leadership role, such as a Field CTO, Pre Sales, Solutions Architect, or Principal Consultant, with a proven track record of leading complex technical engagements and solution design.

o Credentials and first-hand experience in AI-led transformations at $3B+ global companies

· Technical Expertise:

o Strong background in enterprise software, cloud platforms, and modern technologies (AI, machine learning, data analytics, etc.) as they apply to supply chain management and business optimization.

o Proven experience in architecting complex, scalable solutions that address customer pain points and drive business outcomes.

· Strategic Thinking & Communication:

o Strong ability to define and communicate high-level strategies and technical solutions to a broad audience, ranging from business executives to technical teams.

o Exceptional communication, presentation, and interpersonal skills, with the ability to influence and build relationships at all organizational levels.

· Leadership & Collaboration:

o Proven experience as a technical lead in sales campaigns, with a customer-focused and outcome-driven approach.

o Proven leadership abilities, with experience leading cross-functional teams and driving collaborative solutions.

o Customer-centric with a consultative mindset, able to influence customer decisions and align technology with their business goals.

· Education:

o Bachelor’s degree in Computer Science, Engineering, or related field. MBA or other advanced degrees are a plus.

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The salary range for this position is $193,198.00 - $250,802.00.

The salary range information provided, reflects the anticipated base salary range for this position based on current national data.  Minimums and maximums may vary based on location.  Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors.  In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes: 

  • Comprehensive Medical, Dental and Vision 

  • 401K with Matching 

  • Flexible Time Off 

  • Corporate Fitness Program 

  • A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values


If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Average salary estimate

$222000 / YEARLY (est.)
min
max
$193198K
$250802K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Field CTO, JDA

Blue Yonder is on the lookout for an innovative and visionary Field Chief Technology Officer (Field CTO) to join our vibrant team in Dallas. In this dynamic role, you will engage with C-level executives and lead vital conversations aimed at identifying customer pain points while crafting tailored, impactful strategies using our cutting-edge technologies. Your technical expertise and strategic mindset will be crucial as you demonstrate how optimized supply chain operations can provide a competitive edge for businesses. As a Field CTO, you'll not only architect best-in-class solutions but also play an essential role in illustrating the value of Blue Yonder's platform to both technical and business stakeholders. You'll have the opportunity to work closely with our Data Science team to explore AI-driven operations, paving the way for transformative customer outcomes. The role emphasizes building long-term relationships based on trust and expertise, helping clients understand how Blue Yonder's solutions lead to real transformation. You'll communicate the value of our technologies across various platforms and serve as a thought leader at industry events. Your insights will shape product development, ensuring our solutions align with market needs. Joining Blue Yonder means being at the forefront of supply chain technology and making meaningful contributions to an inclusive workplace that values collaboration and excellence. If you're ready to shape the future of the supply chain industry, we want to hear from you!

Frequently Asked Questions (FAQs) for Field CTO Role at JDA
What are the responsibilities of a Field CTO at Blue Yonder?

As a Field CTO at Blue Yonder, you will engage directly with C-level executives, leading discussions to uncover pain points and design impactful strategies. You’ll architect innovative supply chain solutions tailored to customer needs while communicating the value of these solutions to both technical and non-technical stakeholders. You’ll also connect with internal teams to shape product development and promote customer success.

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What qualifications are required to become a Field CTO at Blue Yonder?

To qualify for the Field CTO position at Blue Yonder, you should possess over 10 years of experience in senior technical roles within supply chain management or enterprise software industries. Credentials in AI-led transformations at large companies are critical, alongside a strong background in technology and solution architecture. Excellent communication skills and a consultative mindset are also essential for engaging customers effectively.

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How does the Field CTO role contribute to customer success at Blue Yonder?

In the Field CTO role at Blue Yonder, you will drive customer success by understanding their evolving needs and ensuring our solutions deliver anticipated outcomes. You will collaborate closely with our customer success team, guiding clients through the adoption of our technologies for optimal value realization, thus reinforcing Blue Yonder's value as a strategic partner.

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What makes Blue Yonder's Field CTO position unique?

The Field CTO position at Blue Yonder stands out due to its emphasis on direct engagement with senior leadership across industries, allowing you to influence business outcomes through advanced supply chain solutions. The role combines technical leadership with strategic vision in a company that values innovation and customer-centric approaches to technology.

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What kind of projects will a Field CTO lead at Blue Yonder?

As a Field CTO at Blue Yonder, you will lead high-level architectural engagements to help clients leverage AI-driven solutions for supply chain optimization. You’ll develop scalable solutions and strategies aligned with customer objectives while guiding implementation best practices to ensure success across various projects, contributing to transformative change in their operations.

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Common Interview Questions for Field CTO
Can you describe your experience leading complex technical engagements as a Field CTO?

When discussing your experience, focus on specific projects where you led architectural discussions, outlining the challenges faced, how you identified customer pain points, and the innovative solutions you implemented to drive successful outcomes.

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How do you engage with C-level executives during strategic discussions?

Engage with C-level executives by being prepared with deep industry knowledge and insights about their specific challenges. Showcase your understanding of supply chain dynamics and present tailored solutions that align with their business objectives.

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What role does AI play in supply chain solutions you propose?

When addressing AI's role, explain how predictive analytics and machine learning can optimize operations, reduce costs, and enhance decision-making. Cite past experiences where you've effectively integrated AI in solutions to demonstrate tangible benefits.

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How do you build trust with your clients as a Field CTO?

Building trust involves being transparent, actively listening, and demonstrating your expertise. Regular communication and consistent follow-ups on project status help reinforce your commitment to their success, establishing you as a reliable partner.

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Describe a time you had to architect a solution under tight deadlines.

Utilize the STAR method to provide a clear response: describe the Situation, Task, Action, and Result. Focus on how you prioritized tasks, collaborated with your team, and leveraged existing knowledge to deliver a successful solution on time.

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What strategies do you use to convey complex ideas to non-technical stakeholders?

Simplifying complex concepts using relatable analogies and visuals can be effective. Customize your communication style based on your audience, emphasizing business value and the impact of the technology on their operations.

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How do you influence product development based on client feedback?

Describe your approach to gathering client feedback, analyzing it, and presenting actionable insights to product teams. Highlight a specific instance where you identified key improvements based on customer input, resulting in enhanced product offerings.

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What metrics do you consider when assessing the success of a supply chain solution?

Discuss metrics such as order fulfillment rates, lead times, inventory turnover, and cost savings. Emphasize the importance of aligning these metrics with overall business objectives to demonstrate the solution's impact effectively.

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How do you ensure alignment between cross-functional teams during a project?

Effective alignment requires clear communication of project goals and regular check-ins with all stakeholders. Foster a collaborative environment by encouraging feedback and transparency throughout the project lifecycle to ensure everyone is on the same page.

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What is your approach to continuous improvement in customer success?

Outline a proactive approach where you regularly assess client needs, monitor solution performance, and seek feedback to identify areas for improvement. Share how you work with teams to enhance solutions based on your assessments, ensuring your clients achieve optimal ROI.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

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