Job details

Automotive Service BDC Agent

Jeff Wyler Automotive is seeking a Service BDC Representative to serve as the first point of contact for customers in need of automotive maintenance and repair services. Join our family-oriented team and make a positive impact on customer experiences.

Skills

Customer service experience
Excellent communication skills
Organizational skills
Familiarity with CRM software
Knowledge of automotive services

Responsibilities

Manage inbound service phone calls
Schedule service appointments
Utilize CRM system for customer management
Collaborate with service advisors
Identify upselling opportunities
Conduct post-service follow-up calls
Maintain accurate customer records

Education

High school diploma or equivalent
Relevant certifications in customer service or automotive fields (preferred)

Benefits

Medical, Dental, Vision
Life Insurance
401K
Paid Time Off
Employee Discounts
Referral Program

To read the complete job description, please click on the ‘Apply’ button

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CEO of Jeff Wyler Automotive Family

Jeff Wyler

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By Jeff Wyler Automotive Family

We take great pride in having the highest online rated new and used car dealerships in Cincinnati, Ohio, as well as Kentucky and Indiana. If you're looking for an opportunity to be in the automotive industry as a valued member at Jeff Wyler Automo...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Vehicle Dealers

TEAM SIZE