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Job details

Automotive Service BDC Agent

Jeff Wyler Automotive is seeking a Service BDC Representative to serve as the first point of contact for customers in need of automotive maintenance and repair services. Join our family-oriented team and make a positive impact on customer experiences.

Skills

  • Customer service experience
  • Excellent communication skills
  • Organizational skills
  • Familiarity with CRM software
  • Knowledge of automotive services

Responsibilities

  • Manage inbound service phone calls
  • Schedule service appointments
  • Utilize CRM system for customer management
  • Collaborate with service advisors
  • Identify upselling opportunities
  • Conduct post-service follow-up calls
  • Maintain accurate customer records

Education

  • High school diploma or equivalent
  • Relevant certifications in customer service or automotive fields (preferred)

Benefits

  • Medical, Dental, Vision
  • Life Insurance
  • 401K
  • Paid Time Off
  • Employee Discounts
  • Referral Program
To read the complete job description, please click on the ‘Apply’ button
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CEO of Jeff Wyler Automotive Family
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Jeff Wyler
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We take great pride in having the highest online rated new and used car dealerships in Cincinnati, Ohio, as well as Kentucky and Indiana. If you're looking for an opportunity to be in the automotive industry as a valued member at Jeff Wyler Automo...

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$30,000/yr - $40,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
August 14, 2024

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