Content Director, Language Services

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Reporting to the Head of Language Services, you will have an impact on our Language Services Team, within our Creative and Experience Capability.

You'll manage multilingual language validation projects for our biggest key accounts. You'll own each project from setup to delivery and work with your account management, planning, and production team colleagues, and our pool of freelance writers.

Your primary responsibilities will include:

• Oversee language validation projects, serving as primary contact between translators, our teams and the end client.
• Brand Guardianship. You'll ensure that the content is aligned with our client's brand, style, tone of voice and wording.
• Attend client meetings to discuss projects briefs, requirements, deadlines and budgets, and to define the best linguistic Quality Assurance and localisation approach.
• Put together detailed and tailored linguistic briefs for linguists and writers and always ensuring deliverables follow the original client brief.
• You'll be accountable for project status, ensuring linguistic quality and service always meet expectations.

• 9+ years of experience in similar roles.
• You have at least 4 years of experience in multilingual transcreation or localisation projects.
• You're fluent in English (C2 or native level), with the ability to identify specific details in general campaign briefs.
• You've used Computer Assisted Translation (CAT) tools and project management tools.
• You know how to prioritise tasks.
• You love getting to know your clients, developing long-lasting relationships and adding value to their business.
• When faced with a problem, you collaborate with the appropriate people to evaluate different options find practical solutions.
• You are great at collaborating with team members to achieve common goals, valuing and respecting diverse contributions.

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary, in addition to our company-wide annual bonus.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

🏥 Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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