Job details

Renewals Account Manager

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.

At JCIS, we are driven to develop innovative and customized business solutions, offering ease of business with broad underwriting appetite, all the while backed by our tenured and highly skilled support teams. Combine that with product expertise, geographic knowledge, and deep market intelligence and you get the right policy every time, regardless of the coverage or complexity.

The Renewals Account Manager plays a pivotal role in our organization, providing leadership and guidance to ensure the continued success of our renewal underwriting team. Seeking a dedicated professional to join our team as a Renewals Account Manager, for our Workers’ Compensation team focusing on managing large and high-premium renewal accounts. The role involves overseeing the renewal processing and servicing of these accounts, collaborating closely with leadership to ensure optimal client satisfaction and account management. The ideal candidate will bring strong account management skills and a proactive approach to deliver exceptional service in the realm of insurance renewals.

Responsibilities:

Coordinate and facilitate the onboarding and development of our carrier partnerships
Maintain high level of service by communicating effectively with staff on process improvements for renewals and overall service.
Maintain strong marketplace knowledge while keeping the team informed of priorities
Maintain and support technical programs that derive production flow and trouble shoot as needed while adjusting to changing conditions.
Provide leadership with regular reporting and analytics that reflect the current production and areas of opportunity
Bring new talent to the organization by promoting the growth opportunities at Jencap
Maintain strong knowledge on Carrier changes, sites, appetites, strengths & weaknesses
Coach, mentor, and develop team to exceed individual and company goals

Requirements:

Bachelor's Degree preferred.
10+ years of experience in binding operations or carrier underwriting in commercial lines (preferably, workers’ comp) operations.
Demonstrated history of supporting, mentoring, or coaching team members and participating in strategic project implementation support initiatives.

Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You’re in the right place.

Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together.

Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.