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Inbound Insurance Sales Agent (Remote)

About the Opportunity:

Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 5M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.

We are looking for a Inbound Insurance Sales Agent who can work weekends and evenings to join our growing team! This role is 100% remote, we provide all work equipment needed. In this role, you will be responsible for helping prospective customers understand and choose the right insurance policies for them from one of Jerry's 55+ insurance carrier partners. All of our customers come to us directly from our mobile or web app, so no outbound calls needed. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!

Who you are:

  • You can multitask and manage multiple competing priorities

  • You are passionate about helping others

How you will make an impact:

  • Respond to inbound calls from prospective customers for personal line auto and home insurance policies

  • Educate customers on insurance policy details such as coverage and pricing

  • Prepare and bind quotes through our carriers

  • Effectively problem solve and objection handle to remove barriers from the customer purchasing the policy with Jerry

  • Provide attentive, high energy conversation with customers that show we are actively engaged in finding a policy that best fits each individual's needs

Compensation and perks:

  • Hourly wage: $18.00 - 21.00 plus uncapped commissions (on target annual earnings: $75,000-$100,000)

  • We will pay for your P&C license (expected within 30 days after starting)

  • Medical, dental, vision insurance, 401K match

  • Ability to work remotely (we provide work equipment)

  • Ongoing training and mentorship from our leadership team

  • An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

Schedules (ALL IN PACIFIC TIME ZONE):

Schedule 1:

  • Monday: 11:30am - 8pm PT

  • Thursday and Friday: 9am - 5:30pm PT

  • Saturday and Sunday: 7am - 3:30pm PT

Schedule 2:

  • Tuesday: 11:30am - 8pm PT

  • Wednesday, Thursday, Friday: 9am - 5:30pm PT

  • Saturday: 7am - 3:30pm PT

Schedule 3:

  • Monday and Tuesday: 11:30am - 8pm PT

  • Wednesday and Thursday: 9am - 5:30pm PT

  • Sunday: 7am - 3:30pm PT

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Average salary estimate

$87500 / YEARLY (est.)
min
max
$75000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inbound Insurance Sales Agent (Remote), Jerry

Are you ready to take on an exciting role as an Inbound Insurance Sales Agent at Jerry, one of the fastest-growing fintech startups in the U.S.? This remote position allows you to work from anywhere while joining a team dedicated to helping car owners save time and money. Since our launch in 2019, we have grown tremendously, already serving over 5 million customers through our innovative AllCar app. In this role, you'll engage with prospective clients over inbound calls, assisting them in selecting the right insurance policies from over 55 partnered carriers. No need to worry about cold calls – our customers are reaching out to you! You'll provide detailed explanations of coverage, pricing, and help prepare quotes, ensuring a high-energy and attentive experience for each individual. We appreciate that you can multitask and actively problem-solve as you guide customers through their choices. With a competitive hourly wage of $18.00 - $21.00, plus uncapped commissions, your potential income can range from $75,000 to $100,000 annually. Enjoy additional perks like health insurance, a 401K match, and ongoing training right from your home. At Jerry, we’re not just selling insurance; we’re making a real impact in people’s lives. If you’re passionate about helping others and eager to be part of redefining car ownership, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Inbound Insurance Sales Agent (Remote) Role at Jerry
What are the responsibilities of an Inbound Insurance Sales Agent at Jerry?

As an Inbound Insurance Sales Agent at Jerry, your primary responsibilities include handling inbound calls from prospective customers, educating them on various auto and home insurance policies, preparing and binding quotes from our extensive network of over 55 insurance carriers, and effectively managing objections to facilitate the purchasing process. You'll engage in high-energy conversations, ensuring each client feels understood and supported in finding the best policy to fit their needs.

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What is the work schedule for the Inbound Insurance Sales Agent position at Jerry?

The Inbound Insurance Sales Agent position at Jerry offers several schedule options to accommodate different time preferences. All shifts are in Pacific Time and include weekend and evening work. Schedules typically range from Monday to Sunday, with varying start and end times. This flexibility allows you to manage your work-life balance while fulfilling the needs of our customers.

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How much can I earn as an Inbound Insurance Sales Agent at Jerry?

As an Inbound Insurance Sales Agent at Jerry, you can expect an hourly wage between $18.00 and $21.00, alongside uncapped commissions. On target earnings can total between $75,000 and $100,000 annually, allowing you to maximize your income depending on your performance. It's a fantastic opportunity for those looking to make a meaningful financial impact while helping others.

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Is prior insurance experience necessary for the Inbound Insurance Sales Agent role at Jerry?

While prior experience in insurance can be beneficial, it's not strictly necessary for the Inbound Insurance Sales Agent role at Jerry. What we truly value is your passion for helping others and your willingness to learn. We provide comprehensive training and mentorship to ensure you feel confident and prepared to assist our customers effectively.

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What kind of training and support does Jerry offer Inbound Insurance Sales Agents?

Jerry is committed to the success of its Inbound Insurance Sales Agents by providing ongoing training and mentorship from our leadership team. You'll receive support in everything from understanding insurance policies to developing your sales skills, empowering you to excel in your role. Our collaborative environment encourages continuous growth and learning!

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Can I work from home as an Inbound Insurance Sales Agent at Jerry?

Absolutely! The Inbound Insurance Sales Agent position at Jerry is fully remote. We provide all necessary work equipment, enabling you to work from the comfort of your home while effectively serving our customers. This flexibility enhances productivity and helps maintain a healthy work-life balance.

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How does Jerry ensure customer satisfaction from its Inbound Insurance Sales Agents?

At Jerry, customer satisfaction is a top priority. As an Inbound Insurance Sales Agent, you'll be trained to provide attentive and high-energy customer interactions. You'll focus on understanding each customer's unique needs, presenting them with tailored insurance options, and addressing any concerns through effective problem-solving. We value a personalized approach that demonstrates genuine care for our customers.

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Common Interview Questions for Inbound Insurance Sales Agent (Remote)
What strategies do you use to handle objections from customers?

Handling objections effectively requires active listening and empathy. Acknowledge the customer's concerns, ask clarifying questions to fully understand their perspective, and then provide solutions that address their specific issues. Demonstrating that you genuinely care about their needs builds trust and increases the likelihood of closing the sale.

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How do you prioritize your tasks during busy times?

Prioritization is key in a fast-paced environment. I typically use a combination of urgency and importance to determine my tasks. I would focus on responding to incoming calls promptly, ensuring that urgent customer inquiries are handled first while managing administrative tasks in the background. This balance keeps the flow efficient and maximizes customer satisfaction.

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Can you provide an example of a time you successfully educated a customer about a complex insurance policy?

When faced with a complex insurance policy, I take the time to break it down into simpler, relatable terms. For instance, I once helped a customer understand different types of coverage by relating them to everyday situations they could identify with. Utilizing analogies and real-life examples can make abstract concepts more tangible and encourage informed decision-making.

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What motivates you to help customers in a sales role?

My primary motivation comes from the genuine desire to help others and make a difference in their lives. Understanding that my skills can assist customers in making informed decisions about their insurance options empowers me. When I see their satisfaction and relief after guiding them, it reinforces my commitment to the role.

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How would you describe your communication style when interacting with customers?

I would describe my communication style as friendly, clear, and engaging. I believe the key to successful customer interactions is creating a comfort level where they feel free to ask questions. I adapt my communication to suit the customer's preferences, ensuring they understand the information being presented without feeling overwhelmed.

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What steps would you take if you were unable to close a sale?

If I encounter a situation where a sale isn't closed, my first step is to thank the customer for their time and express my willingness to assist them should they have further inquiries. I then take the opportunity to follow up with them later. By remaining engaged and available, I leave the door open for future conversations and potential conversions.

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How do you stay updated on changes in the insurance industry?

Staying informed about industry changes is crucial. I regularly read industry publications, follow relevant news on social media, and participate in webinars or workshops. Networking with other professionals in the field also allows me to share insights and learn from one another, ensuring I am well-prepared to advise customers accurately.

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In what ways do you cultivate a strong relationship with customers?

Building strong relationships with customers is all about trust and rapport. I accomplish this by actively listening to their needs, providing personalized recommendations, and following up to ensure satisfaction. Showing genuine interest in their situations reinforces a long-term relationship that encourages them to return for future needs.

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What techniques do you use to ensure you meet or exceed sales goals?

To meet and exceed sales goals, I set personal benchmarks and develop daily action plans to achieve them. I also track my performance regularly and adjust my strategies as necessary, leveraging past experiences and customer feedback to improve my approach continually. Staying motivated through a positive mindset is essential in reaching ambitious targets.

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Why do you want to work for Jerry as an Inbound Insurance Sales Agent?

I am drawn to Jerry's innovative approach and its commitment to redefining the car ownership experience. The mission to help customers save time and money resonates with my values, and the opportunity to work in a supportive, enthusiastic, and forward-thinking environment excites me. I believe my skills align perfectly with the goals of Jerry, making me a valuable addition to the team.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

275 jobs
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BADGES
Badge ChangemakerBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 24, 2024

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