Principal Product Manager, New Product (B2B GenAI platform) - job 1 of 3

As a Principal Product Manager at Jerry, your primary role will encompass driving product development for our Propelix platform. You'll work closely with early customers to identify their needs and refine features that cater to real-world applications within the B2B GenAI market. By leveraging customer insights, you will facilitate the product's growth and ensure customer satisfaction, positioning Propelix as a leading GenAI prompt engineering platform.

To qualify for the Principal Product Manager role at Jerry, candidates should have a Bachelor's degree in a rigorous field and possess 5-10 years of mixed experience, ideally including structured problem-solving and product management in an early-stage B2B SaaS startup environment. Strong project management skills and exceptional communication abilities are also essential!

The work environment at Jerry is highly collaborative and talent-dense, fostering innovation and growth. As a Principal Product Manager, you will engage with brilliant teammates and industry leaders in a dynamic space that emphasizes problem-solving and creativity, ensuring an enriching experience.

As a Principal Product Manager, your impact at Jerry will be profound. You’ll steer the Propelix platform's evolution, directly fostering customer relationships and iterating on feedback to achieve product-market fit, which in turn drives customer acquisition and satisfaction—key elements in our journey towards becoming a household name.

Challenges as a Principal Product Manager at Jerry include navigating ambiguity in product development, requiring strong systems thinking to bring clarity and structure. You will also need to effectively manage various stakeholders' expectations while ensuring a seamless experience for our early customers.

In your role as Principal Product Manager, you'll be at the forefront of cutting-edge technologies like AI and machine learning, particularly as they relate to our Propelix platform. You’ll work on integrating solutions that harness these advancements to deliver transformative products and services to our clients.

You will work on diverse projects that span the entire lifecycle of the Propelix platform, from early development based on customer insights to launching new features and ensuring client success. This includes driving initiatives that position us as the leading GenAI provider in the Insurance industry.

In approaching the development of the Propelix platform, I would focus on understanding customer needs through direct engagement and gathering insights. I’d prioritize forming a structured roadmap based on iterative feedback loops, ensuring that each development phase aligns with emerging market needs and maximizing user satisfaction.

One effective method I’ve used to drive product-market fit involved collaborating closely with initial users to deeply understand their pain points. By continuously iterating on our product based on their feedback and measuring the outcomes, I ensured that the end product genuinely addressed customer needs.

To manage stakeholders effectively, I would employ clear and consistent communication strategies, ensuring everyone is aligned with the product vision. Regular updates and feedback sessions would help gather insights and manage expectations, fostering a collaborative environment.

My experience with Agile methodologies has been hands-on; I have led several teams through Agile transformations. I advocate for sprint planning, daily stand-ups, and retrospectives, which allow for continuous improvements and keep the team focused and energized on delivering valuable features.

Prioritizing features for Propelix involves assessing customer needs, market trends, and the potential impact on business goals. Utilizing frameworks like the MoSCoW method helps me distinguish between must-have features and less critical aspects to ensure aligned progress towards our objectives.

I once faced a significant obstacle when a key feature was underperforming after launch. By utilizing customer feedback and analytics, I identified the issue and rallied the team to pivot our approach, which ultimately led to a successful overhaul and much improved user engagement.

I take a proactive approach to customer feedback by establishing regular touchpoints and feedback loops with users. This involves surveys, interviews, and usability tests, which enable me to gather actionable insights that directly influence product iterations and improvements.

Key challenges facing B2B startups include navigating intense competition, establishing a strong product-market fit, and scaling quickly without losing the product’s core value. Staying agile and open to feedback is essential to overcoming these hurdles and ensuring sustained growth.

To ensure successful implementations, I emphasize a thorough onboarding process, comprehensive training, and post-launch support. I also establish metrics to evaluate success, ensuring that we gather data to inform future enhancements and address any issues promptly.

My vision for AI in product management includes leveraging data analytics to make informed product decisions, enhancing customer personalization, and automating repetitive tasks to free up time for strategic planning. I see AI as a transformative tool that can greatly elevate the capacity of product teams to respond and adapt swiftly.