Credit and Collections Manager

About JSSI

For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.

JSSI products and services include:

Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.

Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.

Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.

Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.

Aviation Capital. Customized asset-based finance solutions for business aviation.

Position Summary:

The Credit and Collections Manager is responsible for overseeing the company’s credit and collections operations, ensuring timely payments, managing credit risk, and maintaining strong relationships with customers. This role provides leadership and direction to a team of five, including Credit and Collections Specialists, Senior Credit and Collections Specialists, and Accounts Receivable Specialists, to optimize cash flow and minimize bad debt exposure.

• Lead and manage the credit and collections team, fostering a high-performance and customer-focused culture.
• Develop and implement credit policies and procedures to ensure effective risk management and collection strategies.
• Assess customer creditworthiness through financial statement analysis, credit reports, and industry benchmarks.
• Approve and set credit limits in line with company policies.
• Monitor and analyze accounts receivable aging reports to drive timely collections and mitigate overdue balances.
• Work closely with internal teams, including Sales, Finance, and Legal, to resolve disputes and enhance credit operations.
• Negotiate payment plans and settlements with delinquent accounts when necessary.
• Provide regular reporting and insights on credit risk, collections performance, and cash flow impact to senior management.
• Ensure compliance with company policies, industry regulations, and financial best practices.
• Train, mentor, and develop team members, promoting continuous improvement and professional growth.

• Bachelor’s degree in accounting or a related field.
• A minimum of 10 years of relevant experience, with a focus on inventory accounting preferred.
• Certified Public Accountant (CPA) designation.
• Expertise in Generally Accepted Accounting Principles (GAAP).
• High business acumen, with the ability to anticipate future trends and their impact on the business.
• Strong communication, collaboration, and influencing skills, with experience working directly with senior management.
• Proficiency in MS Office.

At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.

For this role, the annual base pay generally ranges from $90,000 to $120,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.

Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website

JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.