Professional Services Engineer - Midspace

As a Professional Services Engineer at Corelight, your main responsibilities include improving customer cybersecurity postures through service delivery and project execution. You'll focus on process optimization, incident investigation, and integrating strategic technologies while guiding customers and internal teams using your cybersecurity expertise.

To qualify for the Professional Services Engineer role at Corelight, you need at least 5 years of experience in a related role focused on cybersecurity, alongside 10 years in strategic solution development in sectors like cyber, intelligence, or defense. A bachelor's degree in a technical field or equivalent experience is essential, coupled with proficiency in SIEM tools, especially Splunk.

Corelight supports its Professional Services Engineers by fostering an environment of applied curiosity and collaboration. Employees work remotely and are encouraged to communicate openly, share insights, and continually develop their skills, all while contributing positively to the company culture and client relations.

A qualified Professional Services Engineer at Corelight should have a deep understanding of Zeek logs, network administration, firewall configurations, and TCP/IP. Familiarity with backend tools such as Kafka and Logstash, as well as scripting languages, are also beneficial in effectively managing data and delivering solutions.

Soft skills are vital for a Professional Services Engineer at Corelight. Exceptional communication skills are key for articulating complex solutions to diverse audiences, alongside strong leadership and mentoring abilities to foster team development. Furthermore, the capability to navigate international regulatory landscapes can significantly benefit client relations.

To answer this effectively, reflect on your passion for cybersecurity and how you see its impact growing. Mention how Corelight’s commitment to leveraging evidence and embracing innovative approaches aligns with your professional goals, and that this inspired you to contribute your skills to the company.

Detail your experience with Zeek logs by providing examples of projects where you implemented them for threat detection and analysis. Highlight how you developed custom queries that enhanced visibility, demonstrating a clear comprehension of their value in cybersecurity.

Discuss your strategies for process optimization, such as assessing existing workflows, identifying bottlenecks, and applying best practices. Emphasize collaborative approaches with clients and teams to foster a proactive environment in enhancing cybersecurity postures.

Provide a specific instance showcasing your analytical skills and technical expertise. Outline the problem, your methodical approach to solving it, and the positive outcome, emphasizing the value added to the client’s security infrastructure.

Clearly outline your familiarity and experience with SIEM tools like Splunk, detailing specific projects you've worked on where you implemented it. Discuss how you created dashboards or reports that provided valuable insights for threat detection or incident response.

Indicate your commitment to continuous learning. Mention resources such as industry publications, webinars, online courses, or professional organizations that keep you informed about the evolving landscape in cybersecurity.

Share instances where you've taken on mentoring roles or provided training sessions to enhance team skills. Highlight the importance of knowledge sharing and fostering an environment where team members can grow leads to overall project success.

Discuss your awareness of cultural and regulatory differences when approaching international clients. Emphasize adaptive communication styles and building lasting relationships by being respectful and thoroughly informed about their unique requirements.

Explain your approach to understanding client requirements through effective communication and active listening at the project onset. Highlight your ability to incorporate ongoing feedback to ensure that solutions continually align with their evolving security posture.

Emphasize the importance of leadership in guiding teams and clients towards successful security outcomes. Discuss the need to lead by example, make informed decisions, and foster a positive culture that encourages growth and development within the team.