UK - Account Coordinator

We are looking for an Account Coordinator who will be in charge of the operational delivery success and growth of one of our  Job&Talent Global Clients.

• Management and coordination of temporary workers to fulfil client requirements as well as volume requirements in line with the client deadlines and full recruitment process for onboarding new candidates
• Being the point of contact for our client and working with the Account Manager to implement and drive an effective recruitment, validation, and induction plan
• Providing a positive customer experience, dealing with any worker queries quickly and efficiently
• Accurate payroll processing ensuring both candidate and client expectations are met
• Holidays and Absences processing
• Monitor on-site operations as assigned, to ensure performance standards are maintained by addressing performance and attendance issues and making recommendations for personnel action

• Follow up on complaints and lead investigations as directed

• Previous expereince in a Coordinator role
• Strong communication skills both written & verbal
• The ability to quickly adapt to changing priorities and strong problem-solving skills
• Demonstrate attention to detail
• Excellent interpersonal and communication skills (written and verbal)
• Ability to simultaneously perform multiple tasks
• Problem-solving attitude makes effective decisions in a fast-paced environment

• The chance to make an impact in one of the fastest growing start-up companies in Europe
• 25 days Annual Leave + Bank Holidays
• Sabbatical scheme
• Salary sacrifice Pension scheme with Penfold
• Birtholiday - paid Day off for your Birthday
• Cycle to work scheme
• Access to mental health support with our partner Therapy Chat
• Mortgage advice
• Eye care vouchers and health cash plan with Medicare
• Discounts in selected high street brands and gyms

What we’re about

At Job&Talent, we're revolutionising the employment market globally. Our mission is simple and clear. We’re empowering the people who do essential work - from delivery drivers and warehouse workers, to cooks and cleaners - to get work and get paid on their terms. 

We match these people with companies we’ve verified through our powerful tech platform. Apps, AI, web-based tools, innovative matching solutions and more. We create seriously smart technology, made for humans, by humans. 

And the numbers show we're doing things right. 340,000 people got work with over 2,500 companies globally last year, with clients spanning industries from logistics to retail, hospitality and more. We generated €1.9 billion in revenue in 2022. And we’re grateful to our top tier investors at Atomico, Kinnevik and Softbank.

We're headquartered in sunny Madrid, but we're a remote-first company operating in 10 countries across Europe, the United States and Latin America.

But there’s a missing piece. You.

Join our community

If you’re looking for a company that values innovation, high standards and data, you’ve found it. We’re also good listeners, because everyone’s voice is heard at Job&Talent. These values help us make good decisions and keep momentum. That’s how we operate. Standard.

When it comes to our people, we’re all uniquely different. And it’s that difference that makes us stronger.

We encourage everyone to bring their true selves to work. Being real and empathic means we can build better products, services and workplaces for our workers and our clients. And dare we say it, we think that makes us all happier humans.