TS Billing Operations Lead at Johnson & Johnson in Tampa, FL

Johnson & Johnson is recruiting for an Intake & Billing Operations Lead to be based in Tampa, FL with consideration given to candidates near J&J sites in New Jersey. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. The Intake ... Billing Operations Lead will be responsible for the day-to-day operations TS - Technology Services supplier's contract creation, purchase order requests and supplier invoices processing. The incumbent also supports the J&J TS intercompany billing to J&J global affiliates and serves as an escalation point for all invoicing and billing issues for 150 suppliers and 300 service owners. Focused on the application development and maintenance services the Billing Operations Lead will collaborate with external suppliers, J&J TS Finance, J&J TS Service Owners, IT Procurement, Accounts Payable and Corporate systems owners. Experience in back-office operations, finance, accounts payable processes, supplier's interactions are key requirements for this position. Key Responsibilities: Monitor and ensure the completion of the required transactions for (1) supplier contracts, (2) purchase orders and (3) supplier invoices, while also supporting the (4) operating companies charge back intercompany transactions and (5) the J&J TS Financial required controls Ensure supplier POs and Invoices matches the original financial plans while resolving all possible issues in terms of invoices mismatches and payment issues. It includes navigating between TS financial processes and the J&J enterprise Global Services departments involved in supplier's payment transactions Onboard and guide external suppliers to properly engage and work in accordance with the J&J TS operating model and tools Support the J&J TS order owners and service owners when engaging with external suppliers for all the contracting and invoicing related tasks Look for opportunities to improve processes, controls and tools with ultimate goal of automate our interactions and transactions within the billing operations domain aiming to speed up our engagements cycle time, while ensuring the compliance to the required controls Foster the collaboration and continuous improvements with the related departments including J&J TS Internal teams, J&J TS Finance, IT Procurement, Accounts Payable, Corporate Finance system owners Qualifications Education: Minimum Education: Master's degree in a relevant field, computer science preferred. Experience and Skills: Minimum of 5 years of professional work experience is required with proven experience in IT service management and the related financial processes and controls. Hands-on experience and focus to deal with repetitive scenarios and relentless to ensure the continued flow of the billing operations resolving day to day issues is required. Must be able to act in a global scale connecting and supporting suppliers and services owners across all the regions. Must be able to translate business requirements into process and tools requirements, assessing their impacts to the existing operating model and support the deployment of required changes/improvements. Must have good planning, organizational, analytical, and decision-making skills to ensure Billing Operations metrics are controlled and improved. Strong leadership attitude supported by solid communication and presentation skills is required. Salary Range: $80K -- $100K Minimum Qualification Corporate FinanceEstimated Salary: $20 to $28 per hour based on qualificationsShow full descriptionCollapse