Job details
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Technical Account Management (Afrotech Candidates Only)
Axon is looking for Technical Account Managers to support law enforcement agencies with technical queries and product deployments. Candidates should be prepared for extensive travel and building customer relationships.
Skills
- Customer relationship management
- Technical troubleshooting
- Software deployment
- Training and education delivery
- Cross-functional collaboration
Responsibilities
- Provide technical support for Axon products
- Assist deployment team at customer sites
- Facilitate software adoption
- Maintain customer relationships
- Document and report issues and resolutions
- Provide training to agency staff
- Collaborate with cross-functional teams
- Participate in continuous improvement initiatives
- Provide onsite support to customers
Education
- Bachelor's degree in a relevant field
Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave
- Medical, Dental, Vision plans
- Fitness programs
- Emotional & Mental wellness support
- Learning & Development programs
- Snacks in the office
To read the complete job description, please click on the ‘Apply’ button
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
October 27, 2024
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