Talent Development Manager

JOB DESCRIPTIONThe CCB Human Resources Talent Team delivers high quality solutions for developing and retaining talent across the Consumer and Community Bank, which is comprised of the following lines of business: Consumer Banking, Home Lending, Auto, Card, Connected Commerce, Business Banking, Marketing, Communications, Technology, Operations, Product and Experience, and Controls. The team partners with the HR executives and senior business leaders to deliver a strategic talent development agenda to drive business value through leadership development, building professional skills, overall capabilities, and effectiveness.As part of this team, the Talent Development Manager will partner with CCBs Talent Advisory team, Talent Development executives, firmwide talent partners, and HR business advisors to implement and execute talent initiatives across CCB and the firm. Talent initiatives are focused on delivery of talent management, succession planning and readiness, promotion process oversight, executive performance management, leadership effectiveness, and other CCB talent and performance related processes.The individual will bring broad Human Resources experience along with advanced skills to support an executive talent agenda and talent data and analytics oversight required to deliver initiatives in support of talent development and readiness. Candidates must be able to operate in a fast paced environment and have the ability to balance competing priorities while moving talent initiatives forward. The ability to prepare and present executive level material (e.g. presentations, data analyses, proposals, process flows) across senior level audiences is a must.Key Responsibilities:• Partner with CCBs Talent and Development executives to deliver talent initiatives across CCB and in partnership with firmwide talent partners to:• Progress a consistent Talent Management framework across CCB by providing guidance, resources, and an education strategy for the Talent Advisor and HR Business Advisor communities.• Implement and execute talent solutions aimed at the delivery of talent management, succession planning and readiness, promotion processes across CCB including the adoption and use of firmwide tools, resources, and reporting• Provide guidance, resources and an education strategy for the Talent Advisor and HR Business Advisor community to help drive a self-service culture for talent reviews with the goal of increasing manager engagement• Deliver talent management and succession related activities that support CCB and firmwide initiatives which include:• Management of CCB talent review processes along with the coordination, execution, and delivery of materials• Executive talent management and performance development process management and oversight• Process owner and subject matter expert for CCBs Managing Director promotion processes including centralized data collection, candidate vetting and validation, communications coordination, and management and implementation of post-promotion activities• ED and below promotion process SME and lead for communication related activities• Provide strategic oversight and management of talent systems and data used across the firmwide talent and CCB Talent organizations. This includes system access oversight, data management and oversight of key talent initiatives and processes, and cross CCB talent and performance related reporting• Manage a small team focused on day to day operations, systems, and data and analyticsQualifications• Minimum of 5+ years Talent Management, Learning & Development, Organizational Development, Consulting and/or HR Business Partner experience in a fast-paced corporate environment; financial services industry experience a plus• Ability to partner across a large, global firm (e.g., across LOBs, regions, functions, levels)• Exceptional verbal and written communication skills• Proficient data analysis skills (quantitative and qualitative) and ability to identify themes/trends• Strong Project Management skills• Advanced PowerPoint, Excel and Word – ability to build senior level presentations and materials• Ability to summarize large amounts of data into a compelling story and tailor message to audience• Ability to deliver results accurately, quickly, and efficiently while adapting to shifting priorities\• Experience in and affinity for process and solution design and implementation including controls management, in an operational and project setting• Experience in controls and data management including quality and reporting• Strong process-orientation; builds effective processes, seeks to integrate work and improve process design effectiveness, outcomes and employee experience• Understands big picture and effectively translates into tactical action plans for their team• Is adaptable, resourceful, and nimble, with a bias for urgency and results; knows when work is done enough and moves forward• Possesses excellent judgement, recognizing importance and urgency of items• A quick study who assimilates knowledge and know-how to drive decisions and actionABOUT USChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/VeteransABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.