Channel Sales Operations Analyst - India

All roles at JumpCloud are Remote unless otherwise specified in the Job Description.

About JumpCloud

JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by more than 200,000 organizations, including GoFundMe, Grab, ClassPass, Beyond Finance, and Foursquare. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.

The Channel Sales Operations Specialist will play a critical role on the JumpCloud Sales Operations team. Primary responsibilities include implementation of the CRO’s global GTM strategy for channel partners: distributors, VARs, and partners. You’ll support and advise the GTM Leadership Team, and gather the requirements necessary to implement and support the tools for our global channel partner sales motion. In addition, this person will be involved in key projects and deliverables related to the revenue operations team’s partner portal & global distributor, VAR, and channel partner go-to-market optimization. 

The successful candidate will be detail oriented and consultative, and can balance operational execution and planning and is not afraid to ask difficult questions and operate in an ambiguous environment. One will be able to capture requirements, quickly synthesize them and coordinate execution across teams, provide value-add recommendations, and confidently present to our senior leadership team. Last but not least, a rolling up your sleeves attitude is very important – JumpCloud is a lean and fast moving company. 

• Provide support for our CRO’s global Channel Partner GTM vision: Distributors, VARs, and channel partners globally.
• Implement GTM for channel partners in new and existing geos in a way that ensures that we have the infrastructure necessary for internal teams and channel partners to hit revenue targets. 
• Gather requirements and present recommendations to sales and ops leadership for: partner sales processes: lead & opportunity management and partner portal functionality. 
• Support the day-to-day business needs of the channel partner sales GTM – availability of and enhancements to the partner portal & work in partnership with: Sales Leadership, Deal Desk, Sales Ops Analysts, Revenue Systems, Marketing Ops, Business Insights, and Business Support Systems, etc. 

• 3-5 years of experience in channel sales operations or partner-focused sales operations roles. 
• Strong understanding of channel sales best practices. 
• Must have strong attention to detail and work ethic.
• Ability to work effectively and independently in an unstructured environment requiring new perspectives and creative approaches, and with multiple competing deadlines.
• High energy and contagious enthusiasm.
• Willing to take on the tough projects and challenges to support growth of the business.
• Ability to consult with senior audiences as well as write clearly, concisely, and compellingly.
• Strong interpersonal skills with demonstrated ability to present technical content to general audiences.
• Bachelor’s Degree in a Business, Engineering, Computer Science, or adjacent field preferred.

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Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.

Why JumpCloud?  

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.  

One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.   

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

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