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Director of Engineering - India

All roles at JumpCloud are Remote unless otherwise specified in the Job Description.


About JumpCloud

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.



About the Role

As we grow the JumpCloud Engineering team, we are hiring Director of Engineering to build and lead new teams in our Software-as-a-Service group. You’ll have the opportunity to play a key role in the success and development of our engineering teams and managers, in addition to growing your own career. We are seeking an engineering leader who is passionate about building great products, high performing teams, and the next generation of engineering leaders.


You will be responsible for guiding the engineering teams, managers, and architects reporting to you. You will have influence over our engineering practices in addition to product strategy and execution. You’ll help your teams build out features, help drive architecture, define best practices and enable product quality in an environment of continuous improvement. We’re operating at startup scale and speed, and as a senior engineering leader, you will help guide the way.


To succeed in this role you should have experience leading organizations that deliver and support complex, distributed systems in a production public cloud, with an established track record in developing high performing, geo-distributed customer-facing software, proven technical ability, multi-team project management skills, excellent people development and management skills, and great communication skills with a strong motivation to achieve results in a fast paced environment. 


What you’ll be doing:
  • Engineering leadership for 1-2 architects, 2-5 engineering managers that combined lead a total of 4-8 agile teams. Each team is composed of Front end engineers, Backend engineers and Quality engineers. Total organization size roughly 25-45.
  • Responsible for inspiring, hiring, on-boarding and mentoring a diverse remote team of high potential team members.
  • Excellent communication skills with the ability to distill complex issues, their business impact and our options for senior leadership and the executive team.
  • As an active member of the engineering leadership team, you will partner with your peers and other teams to build, lead, and inspire a world class engineering organization.
  • Grow and mentor the next generation of architects, engineering managers and senior managers.
  • Drive reuse of development work, platforming, and consistent technical and architectural direction across projects.
  • Tactically, provide project leadership and oversight of team activities in your areas of expertise.
  • Strategically, help define the future of your organization, identify industry trends and practices that, when adopted, will dramatically accelerate team performance and increase organizational capability.


What we are looking for:
  • 10+ years experience leading engineering managers and architects that develop SaaS products running in a public cloud, like AWS, GCP or Azure.
  • 10+ years experience as a software engineer in any industry and in any tech stack.
  • Hands-on experience working with Agile teams including Scrum.
  • Experience managing cross functional teams including Dev and Quality engineers.
  • Proven ability to lead in a fast-moving, team-oriented, collaborative environment
  • Experience partnering with Product Management, Security, Operations, and User Experience leaders to build the best customer experience.
  • Track record of continuous improvement through innovation, delivery, process development, quality, etc.
  • Experience leading and growing geographically diverse engineering teams in today’s remote first work environment.
  • BS degree in Software Engineering, Computer Science, or equivalent. Strong technical foundation in software engineering and design principles.


Bonus points if you have:
  • Background in Identity and Access Management (IAM).
  • Experience with authentication and authorization protocols such as OAuth, OpenID Connect, RADIUS, SAML, or WebAuthN.
  • Experience with other Directory services such as LDAP, Active Directory, Google Workspace, or protocols such as SCIM, etc.


#LI-PD1


Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.


You must be located in and authorized to work in the country noted in the job description to be considered for this role. 


Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.


Language:

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.


Why JumpCloud?  

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.  

 

One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

 

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.   

 

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.


All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice" 

 

#LI-Remote #BI-Remote

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What You Should Know About Director of Engineering - India, JumpCloud

Are you an experienced engineering leader looking for an exciting opportunity? JumpCloud, a pioneer in the unified open directory platform space, is searching for a Director of Engineering. This remote role allows you to shape the future of our Software-as-a-Service group by leading passionate engineers in developing cutting-edge products that support IT teams and Managed Service Providers. You'll play a pivotal role in mentoring and guiding teams while fostering an environment of continuous improvement and collaboration. Your responsibilities will include overseeing multiple agile teams composed of front-end, back-end, and quality engineers, inspiring them to deliver high-quality features, and maintaining strong communication with senior leadership. If you have a passion for building high-performing teams and guiding the next generation of engineering leaders, this is your chance to excel in a fast-paced startup environment where your ideas will be valued. Join us at JumpCloud, where we simplify IT for businesses everywhere.

Frequently Asked Questions (FAQs) for Director of Engineering - India Role at JumpCloud
What qualifications do I need to apply for the Director of Engineering position at JumpCloud?

To be considered for the Director of Engineering role at JumpCloud, you should have over 10 years of experience leading engineering teams, particularly in the development of SaaS products running in public cloud environments like AWS, GCP, or Azure. A BS degree in Software Engineering, Computer Science, or a related field is also required, alongside strong technical skills in software engineering and design principles.

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What will my responsibilities be as Director of Engineering at JumpCloud?

As the Director of Engineering at JumpCloud, you will manage, inspire, and mentor a diverse team of engineers and engineering managers. You'll drive best practices for engineering processes, oversee project management activities, and ensure the teams deliver high-quality features while contributing to product strategy and architecture.

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What is the work culture like for the Director of Engineering role at JumpCloud?

JumpCloud fosters a collaborative and inclusive remote-first work culture, placing high value on innovation and human connections. You will work with talented professionals from around the globe, allowing for idea exchange and personal growth while being part of a company that cares about your success and development.

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What do I need to know about JumpCloud's technology stack before applying for the Director of Engineering position?

Familiarity with cloud technologies and services is crucial for the Director of Engineering role at JumpCloud. Familiarity with identity and access management protocols, such as OAuth and SAML, along with experience in managing distributed systems and remote engineering teams, is highly advantageous.

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What is the application process for the Director of Engineering at JumpCloud?

To apply for the Director of Engineering position at JumpCloud, submit your résumé along with a brief explanation of why you believe you'd be a great fit for the role. The recruitment team will contact you if your profile matches the requirements.

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Common Interview Questions for Director of Engineering - India
How do you approach leading a geographically dispersed engineering team?

When leading a geographically dispersed team, focus on establishing clear communication channels and regular check-ins. Utilize collaboration tools to facilitate discussions and ensure everyone is aligned on project goals, deadlines, and responsibilities, while also fostering an environment of trust and openness.

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Can you give an example of a successful project you led and what made it successful?

Describe a project where you had a clear vision and effectively communicated it to your team. Highlight metrics that showcase the impact of the project, such as improved customer satisfaction or increased product performance, and discuss the collaborative efforts that contributed to its success.

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How do you handle conflicts within your engineering teams?

When conflicts arise, approach the situation with respect and a focus on understanding different viewpoints. Facilitate open discussions to address issues and encourage team members to work towards a resolution collaboratively while ensuring that team dynamics remain positive.

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What strategies do you use to mentor and promote the growth of your engineers?

I prioritize regular one-on-one meetings to provide personalized feedback and encourage engineers to express their career aspirations. I also promote upskilling through workshops or courses and create opportunities for them to take on new challenges within projects, reinforcing a growth-oriented culture.

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What is your philosophy regarding Agile methodologies in software development?

My philosophy on Agile methodologies is that they are integral to fostering adaptability and continuous improvement. I advocate for regular sprints and retrospectives to evaluate progress and gather team input, allowing us to pivot quickly when needed while maximizing project efficiency.

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How do you ensure product quality during the development lifecycle?

To ensure product quality, I implement robust testing practices, facilitate code reviews, and encourage a culture of accountability. Collaboration between development, QA, and product teams ensures that feedback loops are quick, allowing us to address issues early and maintain high standards.

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How do you stay current with technology trends that impact our industry?

I regularly read industry publications, attend relevant conferences, and participate in professional networks to stay informed on the latest trends and technologies. Engaging with my peers ensures that I can bring innovative techniques and strategies back to my team.

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What tools do you prefer for project management and why?

I prefer using tools like Jira or Asana for their intuitive interfaces and capabilities to manage backlogs effectively. They provide valuable insights into team progress through dashboards and reporting features, which helps in better planning and transparency.

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How do you prioritize feature requests and development projects?

I prioritize feature requests based on customer impact, alignment with business objectives, and resource availability. Regular collaboration with product management helps to ensure that we focus on delivering high-value features that enhance the user experience.

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What do you believe is the most important quality for a Director of Engineering?

The most important quality for a Director of Engineering is effective communication. It’s essential for articulating vision and ensuring alignment across teams, fostering collaboration, and inspiring team members to work towards common goals while understanding their individual strengths and motivations.

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JumpCloud’s mission is to Make Work Happen®. That means empowering IT admins and connecting users to the IT resources they need via one secure identity, through a cloud directory service. Our guiding light is our customer. We work every day to mak...

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Full-time, remote
DATE POSTED
December 23, 2024

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