Senior Automation QA Engineer

As a Senior Automation QA Engineer at JustAnswer, your primary responsibilities include collaborating with engineering teams to design, automate, and execute tests, enhancing testing efficiency through AI-driven tools, and leading the standardization of QA processes. You'll also define quality metrics, optimize QA workflows, and serve as a mentor to guide other QA professionals, ensuring the continuous improvement of our software products.

To qualify for the Senior Automation QA Engineer position at JustAnswer, candidates should possess over 8 years of relevant experience in QA, particularly in automation. A strong understanding of C#, TypeScript, NUnit, Selenium WebDriver, and Playwright is essential. Additionally, experience with LLM-driven testing, performance testing, and CI/CD practices will set candidates apart, along with a Bachelor’s degree in Computer Science or a related field.

JustAnswer integrates AI into its QA processes by leveraging AI-driven testing and LLM-powered tools. As a Senior Automation QA Engineer, you'll utilize these technologies to enhance defect detection, broaden test coverage, and streamline testing workflows, ultimately improving the reliability and performance of our software products.

At JustAnswer, Senior Automation QA Engineers have numerous opportunities for professional development, including mentorship roles, exposure to innovative technologies, and involvement in leading edge projects. The company fosters a culture of continuous learning, enabling you to stay updated on best practices in QA automation and AI-driven testing methodologies.

The work environment for a Senior Automation QA Engineer at JustAnswer is focused on flexibility and collaboration. The company offers a remote-first/hybrid work model, which supports employee well-being while encouraging teamwork. You'll have the chance to collaborate with colleagues from diverse backgrounds and different geographical locations, making it an engaging and dynamic workplace.

When answering this question, highlight specific automation frameworks you’ve worked with, such as NUnit or Selenium WebDriver. Emphasize how your experience has improved testing efficiency and accuracy, and give examples of frameworks you've designed or customized to meet project needs.

Discuss your methodology for identifying bottlenecks in the QA process, using metrics and data to assess current workflows, and implementing strategies for improvement. Share examples from past experiences where your actions led to increased efficiency or quality.

Answer by detailing how you’ve employed AI-driven tools in previous projects to enhance testing. Discuss the impact on defect detection rates and efficiency, and how these innovations have aligned with project goals.

Share an experience where you provided guidance to a junior team member, emphasizing your approach to mentoring. Explain how you supported their development and fostered a culture of quality within the team, which is crucial for the Senior Automation QA Engineer role.

Explain your approach to performance testing, including tools you prefer, metrics you track, and how you interpret results. Provide examples of how your performance testing efforts ensured system reliability and scalability.

Discuss your time management strategies, prioritization of test cases, and how you effectively communicate with your team to balance quality and deadlines. Provide examples of past experiences where you successfully met tight timelines.

Share your familiarity with CI/CD pipelines and how you have integrated automated tests into these processes. Discuss the benefits this integration has brought to project delivery and quality assurance.

Talk about your understanding of exploratory testing and how you use it to complement structured test cases. Provide examples of situations where exploratory testing helped uncover issues that predefined tests might have missed.

Focus on qualities such as strong leadership, technical proficiency, communication skills, and the ability to adapt to fast-paced environments. Discuss how these traits have helped you succeed in past roles and how they apply to your work at JustAnswer.

Express your admiration for JustAnswer's mission and values, particularly its commitment to quality and innovation. Connect your professional goals and personal values with the company's vision of helping people and making a positive impact.