Job details

Partner Success Specialist

Experience: Minimum of 2+ years in a support role, preferably within a tech, HR, or service-focused industry.
Technical Skills: Proficiency with customer support platforms such as Zendesk and CRM systems; familiarity with Asana or similar project management tools is a plus.
Communication Skills: Exceptional written and verbal communication skills, with the ability to simplify complex issues and provide clear, easy-to-understand solutions.
Education: Bachelor’s degree in Business Administration, Communication, or related field preferred.
Customer Service: Strong background in customer service or partner support, with a proven track record of improving customer or partner satisfaction.
Analytical Skills: Ability to analyze feedback and performance data to identify trends and recommend improvements.

Justworks is looking for a Partner Success Specialist who is dedicated to supporting partner relationships from onboarding to renewal. The ideal candidate excels in customer or partner support with a focus on empathy, attention to detail, and proactive communication.