Job details

Account Executive

The Account Executive is responsible for driving sales and maintaining client relationships. This role involves identifying new business opportunities, presenting products or services, negotiating contracts, and ensuring client satisfaction. Effective communication, negotiation, and adaptability are key traits for success. Collaboration with cross-functional teams is essential to meet sales targets and contribute to overall business growth.

About K Group Companies

K Group is a locally owned and operated group of technology companies that was established in 1980 and located in Grand Rapids, MI. We proudly serve clients across the United States, with a strong focus on Michigan. Our expertise spans a wide spectrum of technological services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.

Why Work Here?

“Great focused team environment.”

For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.

As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers – and each other!

Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!

Compensation and Benefits

· Competitive base salary based on experience

· Bonus and commission programs

· Paid Time Off (PTO)

· Volunteer Paid Time Off (VTO)

· 100% employer paid family health insurance premium

· 100% employer paid disability insurance

· 100% employer paid dental & vision insurance

· 401k with Safe Harbor contributions from company annually

· Profit sharing opportunities

Responsibilities

· Identify new business opportunities and proactively reach out to potential customers through various sales channels, such as cold calling, networking events, and referrals.

· Conduct product presentations and demonstrations to educate prospective clients on the features and benefits of our products/services.

· Develop and maintain a deep understanding of our products/services, as well as the industry trends and competitors, to effectively position our offerings.

· Create customized sales proposals and negotiate terms that align with both the client's needs and company objectives.

· Build and maintain strong relationships with customers through regular follow-ups and excellent customer service.

· Collaborate with the internal teams to ensure smooth and successful client onboarding and project implementation.

· Meet or exceed monthly and quarterly sales targets set by the company.

· Continuously update and maintain accurate sales records and CRM database.

· Stay updated on market trends, industry news, and competitors' activities to

Qualifications

· Familiarity with CRM platforms

· Previous experience in sales and customer service

· Ability to multitask and work well under pressure

· Professional and detail oriented with excellent organizational skills

· Deadline and detail-oriented