Job details

Consumer Services Representative

KAYAK is the world's leading travel search engine looking for a Consumer Services Representative to manage consumer inquiries and improve user experiences.

Skills

Strong verbal and written communication
Detail-oriented multitasking
Problem-solving
Team collaboration

Responsibilities

Respond to consumer inquiries via online support tools
Identify user experiences for internal review
Monitor and track resolution of service issues
Collaborate with internal teams for strategy implementation

Education

Bachelor's degree or equivalent experience

Benefits

4 weeks paid vacation
Generous retirement plans
Amazing health, dental and vision insurance
Flexible hours
Weekly catered lunches

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KAYAK Glassdoor Company Review

4.4

KAYAK DE&I Review

4.6

CEO of KAYAK

Steve Hafner

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By KAYAK

At KAYAK, we help millions of travelers around the globe make confident travel decisions. As the world’s leading travel search engine, KAYAK searches other sites to show travelers the information they need to find the right flights, hotels, rental...

51 jobs

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BENEFITS & PERKS

Dental Insurance

Flexible Spending Account (FSA)

Vision Insurance

Performance Bonus

Family Medical Leave

Paid Holidays

FUNDING

Public