Job details

Customer Success Manager- Agencies (m/f/d)

Kayzen is looking for a Customer Success Manager to join their team, responsible for driving customer satisfaction, fostering relationships, and contributing to company growth. The ideal candidate will have a solutions-oriented mindset and provide proactive consultations and data-driven campaign optimization recommendations.

Skills

Strong understanding of mobile programmatic ecosystem
Experience in ad tech industry
Analytical and data-driven mindset
Attention to detail

Responsibilities

Form a deep understanding of the client’s business & goals
Provide DSP advisory and strategic consultation
Maintain detailed internal documentation of client information
Co-manage and optimize campaigns with the Client or Trading team
Proactively identify and address emerging client needs

Benefits

Career growth and learning opportunity
Work with an experienced team of industry experts and entrepreneurs
Flexible work-from-home arrangement
Home-office setup budget
Annual learning and development budget

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CEO of Kayzen

Tim Koschella

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By Kayzen

We are committed to democratizing programmatic marketing. We built Kayzen as a SaaS platform that enables you to take control and run your programmatic advertising in-house with unconditional transparency and a fair pricing model. This way, you g...

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FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Internet & Web Services

TEAM SIZE