Bilingual Interpreter (Call Center)

At Kelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. If you ask us, this job looks pretty great! We’re seeking a Bilingual Interpreter (Call Center) fluent in Spanish and English for a great work-from-home job opportunity in Puerto Rico.

This is a long-term temporary position with continuous contract extensions every 6 months due to legal requirements. The soonest available start would be within 3-4 weeks of the initial interview.

Why you should apply to be a Bilingual Interpreter:

• 100% from home – from anywhere in Puerto Rico!
• Get paid every week – $12/hr
• Part-Time and Full-Time positions available
• Help people across the US by breaking down the language barrier
• Continuously improve your skills in both languages
• Each phone call is unique and different from another

What’s a typical day like as a Bilingual Interpreter?

• Handle high volume inbound phone calls, ranging from short to very long calls – depending on each individual call
• Help interpret Spanish/English conversations for a wide range of industries including but not limited to Healthcare, Government, Financial, Travel & Hospitality, Legal, and IT
• Translate Spanish/English conversations that may be both simple, complex, or technical
• You will listen to 5-10 sentences at a time, while taking precise but short notes and interpret the message without changing its meaning (note-taking skills/multitasking/short-term memory)

This job might be an outstanding fit if you:

• Are located in Puerto Rico or planning on moving to PR
• Are fluent in both Spanish and English (Expert Level)
• Are able to attend a 3-week paid virtual training (MON-FRI, 8am-3.30pm ET)
• Are able to pass pre-employment screenings (drug screening, background check)
• Can provide a quiet, closed-off work environment, as these conversations entail sensitive/confidential information

Shift Hours
We will contact you at the end of training to discuss your shift hours. You will have to be flexible to work the hours we have available at that moment in time. We cannot guarantee specific hours beforehand. Weekend work may be required (SAT or SUN).

Other Requirements for this job:

• The use of a smartphone (with software version Android 13 / iOS 16 or higher) – set to airplane mode for the duration of the entire shift
• High-speed Internet connection (WiFi required)
• Whiteboard to dispose of handwritten notes taken during calls
• Provide a headset that meets specifications and can directly plug into your smartphone via a headphone jack (you may need to provide an adapter as well)