Senior Platform Administrator

About UsAre you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, career opportunities, mission and values and rich benefits make us an employer of choice. We are part of the University System of Georgia . Kennesaw State will exemplify the power and promise of a student-centered, research-driven university. Our institutional values are student-inspired, promise-fulfilling, true to ourselves, elevational, open and impact-generating. In addition, we support the University System of Georgia core values of accountability, excellence, integrity and respect. We are searching for talented people to join Kennesaw State University. Come to KSU and find your passion.LocationOur Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.Job SummaryResponsible for the full lifecycle and administration of components of an application platform, related integrations, and applications running on the platform. Uses platform functionality to develop enhancements, workflows, reports, and dashboards. Ensures stability, availability, and security. Performs daily administrative and user support tasks.ResponsibilitiesKEY RESPONSIBILITIES:1. Responsible for the full lifecycle, planning, and administration of components of an application platform, related integrations, and applications running on the platform2. Uses platform functionality to develop enhancements, workflows, reports, and dashboards3. Responsible for the stability, availability, and security of platform components and related applications4. Performs daily administrative and user support tasks5. Manages and maintains relationships with business units and stakeholders to identify and understand their needs, and implement solutions that best support their objectives6. Leads platform implementation projects, providing updates on project progress, and proactively communicating issues that may impact project success7. Maintains application inventories and documentation, such as application architecture diagrams, data flow diagrams, business process documentation, configurations, data governance documents, standard operating procedures, and run books8. Keeps stakeholders informed of all relevant updates (system enhancements, system upgrades,system outages, project updates, etc.) around applications, services, projects, initiatives9. Analyzes business requirements and develop technical solutions accordingly10. Collaborates with internal and external partners to ensure solutions provide the best user experience11. Works with internal colleagues to design and implement integration/data feeds/interfaces with other systems, such as APIs and Authentication12. Provides support, monitoring, and maintenance for assigned environments, including prompt resolution of customer requests13. Participates in platform communities and stay up to date on new software technologies and best practices14. Executes software installations, creation, configuration, and loadsRequired QualificationsEducational Requirements:Bachelor's degree from an accredited institution of higher education in related fieldOther Required Qualifications:Successfully complete training and/or certification within the assigned platform(s) within one (1) year of employmentRequired Experience:Five (5) years of related work experiencePreferred QualificationsAdditional Preferred QualificationsAbility to write small code fragments to augment limitations in platform logicPreferred ExperiencePrior experience administering specialized platformsKnowledge, Skills, & AbilitiesABILITIESMust be able to maintain training and/or certification within the assigned platform(s)Able to handle multiple tasks or projects at one time meeting assigned deadlinesMay be cross trained to assist and support other platforms as assignedKNOWLEDGEStrong understanding of the assigned technologies and conceptsStrong understanding of ETLs, SQL, PL/SQLSKILLSExcellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skillsProficient with computer applications and programs associated with the positionStrong attention to detail and follow up skillsStrong customer service skills and phone and e-mail etiquetteUSG Core ValuesThe University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .Equal Employment OpportunityKennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.eduOther InformationThis is not a supervisory position.This position does not have any financial responsibilities.This position will not be required to drive.This role is considered a position of trust.This position does not require a purchasing card (P-Card).This position may travel 1% - 24% of the timeBackground Check• Standard Enhanced• EducationPer the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screeningresults which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf