Project Manager (VA-ESOM) - Midwest Region

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts, Inc. (ITC) is seeking an experienced Project Manager to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States.

Responsibilities:

• Oversee all assigned project contractor personnel and task through to competition, and adhere to project scopes and deliverables.
• Facilitate status meetings and maintain clear communication about project expectations and roles.
• Facilitate the onboarding and offboarding of personnel.
• Conduct regular and formal reviews with assigned personnel, VA Area Managers and VA IT Supervisors.
• Develop and maintain staffing rosters, performance history, and improvement plans.
• Notify ITC and VA management of any critical issues and develop remediation and improvement plans.
• Participate in the development of project standards and procedures.
• Track metrics and take corrective actions as needed.

Location: Hybrid work environment. Telework approved, Able to travel as needed to regional locations.

Midwest Region Ideal locations: OH, IL, MO,

Other location options: MI, IN, ND, SD, IA, MN, KS, NE, and WI

Salary Range: $150-165K

• Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline
• 10+ years of relevant Experience
• 8 years of additional relevant experience may be substituted for education
• Experience managing Information Technology related services and personnel.
• Must be well versed in IT service management and customer relation management.
• Must have experience in managing personnel and tracking incidents, service request, and performance.
• Must be able to identify and mitigate risks.
• Experience with personnel career development, performance reviews, remediation, and recognition.
• Strong analytical, problem-solving, and communication skills with sharp attention to detail.
• Must communicate clearly with team members, and be comfortable with coordination, and collaboration.
• Must possess superior oral and written communication skills to convey issues, reports, and other deliverables clearly and effectively.

Preferred Skills:

• PMP certified- preferred, or relevant project management experience.
• ITIL Foundation certified or equivalent IT service management certified - preferred, or relevant experience.
• Located in the region for ease of travel to sites within the region when necessary.

Clearance requirement:

• US Citizen or Green Card holder
• Willing and able to get a Public Trust Suitability clearance

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. 

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. 

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

ITC is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

ITC maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As a part of our VEVRAA compliance efforts, ITC has established an equal opportunity plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to consider you for a position.  If you need alternative application methods, please email careers@useitc.com and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.  

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