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Senior Program Manager, Product Discovery & Promotion

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

At Netflix, innovation is in our DNA.  This is evident in our continuous improvements to the service for our members and the ways our teams work to support these enhancements. These improvements include promotional tactics that help people discover their new favorite shows, new ways to enjoy content, and iterations on our internal processes and technology that enable our teams to perform at their best.
 

The Team & The Opportunity

We are the Program Management team within the Product Discovery and Promotion (PDP) organization, responsible for driving complex initiatives across PDP and Netflix partner teams. This role focuses on effective planning and execution of programs that span multiple organizations and contribute to our top company objectives. We are seeking a Program Leader who will lead, shape, and execute programs, act as a proactive thought partner to key stakeholders.

This is an individual contributor position with no people management responsibilities.
 

About You:
 

You are a highly motivated and experienced program leader who combines expertise in portfolio and program management with strong business acumen and executive presence. You possess a deep understanding of the creative ecosystem, excel at navigating ambiguity to chart new paths, and have excellent stakeholder relationship management skills. Your passion for continuous improvement drives your success.

You have honed your ability to communicate and collaborate with executive stakeholders, making you a sought-after partner for shaping early business opportunities. Stakeholders across the organization trust you to translate these opportunities into programs that deliver tangible value and drive execution.

You have proven expertise in planning, executing, and delivering complex, global, cross-organizational programs, whether they involve developing new products from scratch or implementing large-scale internal business improvements.  You excel at breaking down complex requirements into manageable programs, interfacing with multiple cross-functional teams, and delivering solutions successfully and on time. You are known for having the right tools to secure stakeholder buy-in and align everyone on a program. You understand how and when to switch between high-level strategic thinking and hands-on execution to benefit the program.

You strive for excellence in your craft and enjoy being part of a team that challenges one another and grows together. This alignment with Netflix's culture and values is one of the many ways your personal values resonate with the company.

In this role you will:

  • Stand up and drive enterprise-level global programs that are high-priority, ambiguous, and complex in nature.
  • Identify broad trends and opportunities across your portfolio of programs to enhance impact and efficiency.
  • Serve as a thought partner to key stakeholders, helping shape the vision and translate it into effective execution strategies.
  • Manage, plan, and track program resources, milestones, deliverables, and communications throughout the execution of multiple programs. 
  • Anticipate and plan for future needs and challenges related to timelines, workflow changes, and program deliverables. 
  • Collaborate and lead across a diverse range of stakeholders, including Creative teams, Strategy and Analysis, Product Managers, and Engineering teams, to align on project plans, priorities, execution and delivery of highly technical initiatives.
  • Share program management framework and best practices with PDP team members to enable them to effectively drive work streams within specific PDP initiatives.
  • Work closely with other PDP program managers and cross-functional partners to identify common themes and trends in challenges and opportunities (e.g. innovation ideas) across regions, and propose ways to leverage these commonalities to create bigger opportunities across PDP overall.

We seek a stellar program leader who:

  • Embodies the Netflix culture values in their day-to-day life. 

  • Brings 10+ years of practical experience in managing complex portfolio, programs and projects in the technology and entertainment industries, especially where technology intersects with creativity.

  • Possesses deep domain expertise and working knowledge in establishing and implementing portfolio and program management frameworks and best practices. 

  • Thrives in a fast-paced and demanding environment, possesses a high level of intellectual curiosity, and demonstrates strong judgment in the face of ambiguity.

  • Can navigate through high degrees of ambiguity and translate strategic opportunities into tangible next steps.

  • Is a strategic thinker who can proactively look around the corner to identify areas of opportunities within the team and organization using data and observations.

  • Comfortable with both analytical and creative problem-solving approaches.

  • Exhibits humility and is astonishingly objective and nonpolitical when it comes to working with people.

  • Has a track record of influencing and activating diverse creative and technical cross-functional teams towards common goals, communicating effectively across cultures.

  • Manages resources efficiently to optimize program and project outcomes, and provides honest, direct feedback.


Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $70,000-$370,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.


See more detail about our Benefits here.

Netflix is a unique culture and environment.  Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.

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What You Should Know About Senior Program Manager, Product Discovery & Promotion, Netflix

As a Senior Program Manager for Product Discovery & Promotion at Netflix, you will be at the forefront of enhancing the way millions of members discover their favorite shows and enjoy our vast array of content. With 283 million paid memberships worldwide, Netflix is on an exciting journey of innovation and continuous improvement in both service and processes. In this role, you'll lead and shape high-priority global programs that intersect with creativity and technology. You’ll collaborate with diverse stakeholders, including creative teams, product managers, and engineers, to align project plans and deliver exceptional results. Your responsibilities will include effective planning, execution, resource management, milestone tracking, and strategic communication. As a proactive thought partner, you will not only drive programs but also help shape the organization's vision, transforming strategic opportunities into tangible outcomes. The ideal candidate embodies the Netflix culture values, with over 10 years of experience managing complex programs, and thrives in a fast-paced environment. You have a unique ability to navigate ambiguity, driving continuous improvement and ensuring stakeholder alignment. If you’re passionate about creativity and technology, and looking to make a significant impact in a renowned company, this role could be your next big opportunity!

Frequently Asked Questions (FAQs) for Senior Program Manager, Product Discovery & Promotion Role at Netflix
What are the key responsibilities of a Senior Program Manager, Product Discovery & Promotion at Netflix?

As a Senior Program Manager, Product Discovery & Promotion at Netflix, your primary responsibilities will include leading and executing high-priority global programs, managing resources, and collaborating with cross-functional teams. You will serve as a thought partner to stakeholders, identifying trends and opportunities within your portfolio to enhance impact and efficiency while ensuring alignment on projects and deliverables.

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What qualifications are required for the Senior Program Manager, Product Discovery & Promotion role at Netflix?

Candidates for the Senior Program Manager, Product Discovery & Promotion role at Netflix should possess over 10 years of experience in managing complex programs, particularly in the technology and entertainment sectors. A strong understanding of program management frameworks, the ability to navigate ambiguity, and excellent stakeholder management skills are essential for success in this position.

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How does the Senior Program Manager, Product Discovery & Promotion contribute to Netflix's objectives?

The Senior Program Manager, Product Discovery & Promotion plays a crucial role in achieving Netflix's objectives by driving the execution of programs that align with strategic goals. This involves identifying and implementing innovative promotional tactics to enhance member experiences and collaborating closely with various teams to ensure successful project delivery.

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What is the work culture like for Senior Program Managers at Netflix?

The work culture for Senior Program Managers at Netflix is dynamic and inclusive, reflecting the company’s core values of innovation and collaboration. Employees are encouraged to challenge each other and grow together, with a strong emphasis on continuous improvement, strategic thinking, and navigating ambiguity.

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What benefits are offered to the Senior Program Manager, Product Discovery & Promotion at Netflix?

As a Senior Program Manager, Product Discovery & Promotion at Netflix, you will enjoy a competitive salary structure without bonuses, with options for stock compensation. Additionally, Netflix provides a comprehensive benefits package that includes health plans, mental health support, a 401(k) with employer match, flexible time off, and various paid leave programs.

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Common Interview Questions for Senior Program Manager, Product Discovery & Promotion
Can you describe your experience managing complex programs in a fast-paced environment?

In answering this question, detail your relevant experience managing programs that required navigating ambiguity. Highlight specific challenges faced, your approach to overcoming them, and the outcomes achieved. Emphasize your ability to align diverse teams and resources toward a common goal.

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How do you prioritize tasks and resources in a program management role?

Share your methodology for prioritizing tasks, such as using project management tools or frameworks like Agile or Scrum. Discuss how you evaluate tasks based on impact, deadlines, and required resources, ensuring that your team remains focused on high-priority initiatives that contribute to strategic objectives.

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What strategies do you use to foster collaboration among cross-functional teams?

Talk about your approaches to building relationships within teams, such as regular meetings, clear communication channels, and team-building activities. Provide examples of successful collaborations that led to innovative solutions and effective program execution.

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How do you handle stakeholder feedback or disagreements?

Illustrate your conflict-resolution skills by sharing specific scenarios where you effectively managed stakeholder feedback. Describe your approach to active listening, seeking to understand differing perspectives, and finding common ground to align everyone on the project goals.

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What tools or methodologies do you prefer for program management, and why?

Discuss your preferred program management tools, such as Jira, Trello, or MS Project, and explain how they help you track progress, manage resources, and communicate with stakeholders. Highlight any specific methodologies you find effective in delivering projects successfully.

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Can you provide an example of a successful program you managed and the impact it had?

Prepare a compelling case study about a program you led, including the objectives, your strategic approach, the challenges faced, and the measurable impact it had on the organization. Use data and feedback to illustrate your success.

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How do you stay updated with industry trends relevant to program management?

Share your commitment to professional development by discussing the resources you utilize, such as webinars, industry publications, and networking events. Highlight how staying informed helps you to lead innovative programs and drive improvements at Netflix.

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What is your approach to continuous improvement in program management?

Talk about your philosophy regarding continuous improvement. Discuss how you assess the success of programs, gather feedback, and iterate on processes to enhance efficiencies. Providing examples of successes can illustrate your proactive mindset.

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How do you balance strategic thinking with day-to-day execution in your role?

Describe your ability to switch between high-level strategy and hands-on execution. Illustrate how you maintain the strategic vision while also diving into the details of program execution, ensuring that both areas are aligned for success.

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What do you believe is the key to securing stakeholder buy-in for programs?

Convey your understanding of the importance of communication and demonstrating value to stakeholders. Discuss strategies for effectively presenting programs, anticipated outcomes, and ensuring alignment to garner support and commitment from all involved.

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Netflix is the world's leading streaming entertainment platform that offers its service to 193 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages.

171 jobs
MATCH
VIEW MATCH
BADGES
Badge ChangemakerBadge Diversity ChampionBadge Family FriendlyBadge Global CitizenBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Fast-Paced
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Dental Insurance
401K Matching
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Flex-Friendly
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 5, 2025

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