Account Executive, Issues & Crisis

About Ketchum As a global communications consultancy with 100 years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and... crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication. We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum! Overview Ketchum is looking to add an Account Executive to their dynamic North America Issues/Crisis Management Team! Responsibilities • Build understanding and knowledge of the clients’ business and their competitive environments • Actively participate/contribute to the development of account plans/ideas. • Demonstrate knowledge of client media monitoring process and be able to efficiently conduct/review on a daily basis • Demonstrate ability to effectively develop a full range of written materials consisting of by not limited to: standby statements, question & answer documents, issues analyses, position papers, client correspondence, and reports • Independently implement defined crisis preparedness projects • Counsel clients through basic issues management and crisis response situations • Some day-to-day client contact through written and direct counsel on basic issues situations enlisting senior counsel on tough issues when appropriate • Foster client-agency relationship to build trust and become a valuable resource to our clients • Facilitate teamwork by delegating and involving junior staff members whenever possible • Take on lead responsibility for all aspects of budget management and client billing/administration • Seek counsel from financial manager to be able to review financial reports, project budgets, and related financial materials • Develop an understanding of various research methods; coordinate internal and external resources in implementing research projects • Assist senior management in developing proposals and gathering information for new business opportunities Qualifications Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to: • Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing or a related field preferred • Two to three years of experience in public relations agency or similar position • Ability to work in multi-faceted, fast-paced environment The salary range for this position is $62,500 - $68,000. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, education, years of experience, past training, skills and abilities of applicant, internal equity and local geographic market data. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. What We Offer • Hybrid Workplace: Three days a week in the office • Robust benefits program, effective within 30 days of hire • Paid maternity/paternity leave • Family Forming Benefits • Employee Recognition Program • Generous paid time off includes vacation, wellness, and extended holiday schedule • Various development opportunities to enhance personal and professional life • Tuition reimbursement • Monthly Cell Phone & Wi-Fi reimbursement Interested? We’ve got an opportunity for you