Key Account Manager

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary:
Primary sales contact responsible to meeting or exceeding import budgeted volumes and contribution covering the following trade lanes.

Essential Duties / Responsibilities:
Develop and maintain customer & trade-lane specific business plan to achieve or exceed weekly production quotas.

Pre-plan & manage sales territories ensuring that a set number of calls per week are made excluding required management meetings, holiday & vacations.

Utilize travel & customer entertainment budget to augment customer relationships & business plan achievement.

Manage qualification of new business opportunities

Ensure push & pull sales follow up occurs after each customer sales calls detailing the results of your sales coverage. At a minimum, each sales call should generate at least one follow up email or correspondence.

Make a set number of cold calls per quarter to grow active customer base within sales territory.

Prepare & complete required weekly management reports Hold weekly sales meetings with Regional Sales Manager.

Communicate results of meetings to upper management. Topics for this meeting should relate to weekly Budgets vs. Actual, business plan reviews, competitive developments, new and lost business.

Hold a weekly Trade-lane discussion to review trade specific opportunities and target account programs.

Knowledge, Skills, and Abilities Required:
Good computer skills: Word, Excel, Power Point

Good communication & interpersonal skills

Excellent problem solving skills

Ability to work independently

Strong negotiation skills

Ability to handle multiple tasks simultaneously

Education and Experience Requirements:
Bachelor’s Degree or equivalent work experience required.

Minimum of 6 years of industry experience, preferably 4 years carrier outside sales experience.

Come along on CMA CGM’s adventure! CMA CGM (America) LLC is committed to equal employment opportunity for all qualified persons without regard to race, color, religion, sex, national origin, pregnancy, age, sexual orientation, marital status, gender identity, veteran status, disability, or any other legally protected classification.