Investment Performance Reporting Analyst

Location:4900 Tiedeman Road - Brooklyn, Ohio 44144-2302Job Brief:The Performance Measurement Team manages the calculations for performance returns for trust accounts on the Global Plus custody system. Performance Returns are calculated on the First Rate system by an external vendor. The Performance Team performs processing and monitoring on First Rate. The team receives inquiries and requests from portfolio managers and works with First Rate to resolve inquiries and fill requests.Essential Job Function:• Clear rates of return exceptions for Institutional, Personal Trust & Wealth Management accounts• Work closely with Portfolio Managers regarding research requests on client account performance• Research and resolve complex rate of return exceptions• Provide performance data to internal clients• Research and correct trust security transactions in the performance system• Add or modify performance accounts on performance system• Partner with other trust operations areas to ensure proper transaction flow and resolve root cause issues• Report system issues and aid in the resolution with Key Technology Services.• Participate in the testing of new system installation and future release upgrades.• Cross train on all Performance Measurement processes• Document and maintain new system procedures• Generate ad hoc reports as requested.• Lead performance projects as assigned.• Liaison with vendor to resolve issues with returnsRequired Qualifications:• Bachelor’s degree in Business (preferred Accounting, Finance or Economics) or equivalent work experience• Theoretical understanding of securities and how their processing impacts performance• Strong accounting, analytical and problem-solving skills• Proven experience with Microsoft Excel• Effective time management skills and strong attention to detail• Strong communication skills, both written and oral• Strong organization skills and ability to work under tight deadlines• Ability to learn quickly• Ability to work collaboratively in a team environment or independently• Positive and professional attitude• Embrace Continuous Improvement workplace culturePreferred Qualifications• Securities operations experience• Knowledge of Global Plus Custody SystemJob Posting Expiration Date: 09/18/2024KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.