Sales Consultant: Student Advisor

To apply for the Sales Consultant: Student Advisor position at Keypath, you should ideally have a Bachelor’s degree or higher. Additionally, having 1-2 years of experience in student enrolment, telemarketing, or a similar sales environment will greatly enhance your application. Proven skills in relationship-building and a consultative sales approach are key attributes we are looking for.

As a Sales Consultant: Student Advisor at Keypath, your primary responsibilities include engaging with prospective students, driving enrolment through managing a pipeline of leads, and providing ongoing support to ensure a positive student experience from start to finish. You're also expected to conduct outreach, respond to inquiries, and execute events that promote our educational programs.

Keypath strongly believes in continuous professional development for its employees. As a Sales Consultant: Student Advisor, you'll benefit from comprehensive training programs, mentoring through a buddy system, and access to resources like LinkedIn Learning and career development programs. This support is designed to enhance your skills and career growth in the educational landscape.

The work environment for the Sales Consultant: Student Advisor at Keypath is dynamic and flexible. You will enjoy a hybrid work model of four days remote working and one day in our collaborative Subang Jaya office. This setup encourages a productive work-life balance while still fostering strong team connections and support.

At Keypath, the Sales Consultant: Student Advisor role comes with a competitive compensation package which includes a base salary and uncapped incentives. Additionally, employees can access health and wellbeing programs, necessary equipment for success, and take part in engaging team events, both virtual and in-office.

To effectively engage a prospective student, start with active listening to understand their aspirations and concerns. Tailor your approach by asking open-ended questions, showing genuine interest in their educational goals, and providing personalized information about programs that align with their needs.

In response to this question, provide a specific example where you used strategic planning, persistence, and relationship-building to exceed a sales target. Be sure to include details about the situation, the actions you took, and the results achieved, emphasizing any relevant metrics.

When faced with objections from prospective students, it’s important to listen carefully and empathize with their concerns. Use consultative selling techniques to provide clear, factual information that addresses their objections, and always highlight the benefits of choosing our programs over others.

To effectively prioritize my workload, I would categorize leads based on their stage in the application process and their engagement levels. Utilizing a CRM to track interactions helps me allocate time efficiently, ensuring that high-potential leads receive prompt follow-up while also paving the way for nurturing lower-priority leads.

Teamwork is crucial in the role of Sales Consultant: Student Advisor, as collaboration ensures a comprehensive support system for students. Sharing insights and strategies with colleagues can lead to improved service delivery and higher enrolment rates, promoting a positive atmosphere that benefits both the team and the students.

I maintain motivation in a sales environment by continuously setting personal and professional goals. Regularly reflecting on successes, seeking feedback, and engaging in training opportunities keeps my skills sharp. Moreover, celebrating small wins along the way boosts my morale and helps me stay focused on long-term objectives.

When organizing virtual events, it’s important to ensure technical reliability, create engaging content tailored to the audience's needs, and promote active participation through interactive elements like Q&A sessions. Following up with attendees post-event and assessing their feedback is also essential to refine future initiatives.

At Keypath, I would leverage data analytics to understand student demographics, application trends, and patterns in successful enrolments. By analyzing this data, I can tailor my outreach efforts, recognize opportunities for improvement, and adjust my sales strategies to better align with our KPIs.

In a situation where a student expresses dissatisfaction, I would first listen to their concerns without interruption. Acknowledging their feelings, I would then work collaboratively to resolve the issue, offering viable solutions and ensuring that they feel supported throughout the process. Follow-up to confirm their satisfaction is also critical.

In response, convey a strong passion for education and commitment to making a positive impact. You could mention your alignment with Keypath’s mission to transform lives through education, eagerness to help students achieve their goals, and excitement about career growth opportunities within a leading EdTech company.