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Business Continuity Manager - Player Engagement

The role requires working on different time zones as it will operate on global scale. It also offers a remote work setup but onsite expectations still apply based on business needs.

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Roles and Responsibilities:

  • Conducting business impact analysis and risk assessment to identify the critical functions, processes, and resources of the organization, as well as the potential threats and vulnerabilities that could affect them.
  • Developing, implementing, and maintaining business continuity plans and strategies that ensure the continuity and resilience of the organization’s operations in the event of a disruption.
  • Remote Work Continuity Strategy:
    • Evaluate existing remote work policies and procedures to identify areas for improvement in terms of business continuity.
    • Develop and implement strategies to enhance the resilience of remote work arrangements, including infrastructure, communication channels, and employee preparedness.
    • Provide guidance and support to ensure that remote teams are equipped to effectively respond to and recover from disruptions.
  • Providing training and awareness programs to the organization’s staff and stakeholders on the business continuity policies, procedures, and best practices.
  • Coordinating and facilitating business continuity exercises and tests to evaluate the effectiveness and readiness of the business continuity plans and capabilities.
  • Monitoring and reporting on the performance and compliance of the business continuity program, and recommending improvements and corrective actions as needed. 
  • Conducting regular drills to test emergency response plans and identify areas where improvements can be made.
  • Developing and maintaining an effective disaster recovery plan that meets industry standards and can be executed quickly in the event of an emergency.
  • Liaising and collaborating with internal stakeholders, such as senior management, service line leaders, IT, admin, HR, etc. to ensure alignment and coordination of the business continuity efforts.

  • A bachelor’s degree or higher.
  • Professional certification in business continuity planning is highly desirable: ISO27001, ISO22301, ISO, MBCP, CBCP, DRI, DRII 
  • A minimum of 3 to 5 years of experience in business continuity management, with specific expertise in developing and implementing BCPs for remote or WFH setups.
  • Strong understanding of risk assessment methodologies, business impact analysis techniques, and crisis management principles.
  • A proven ability to design, implement, and improve cross-functional business continuity programs that meet the needs and objectives of the organization.
  • A demonstrated ability to conduct business impact analysis, risk assessment, and recovery planning using various tools and techniques, such as the BIA Professional, the Risk Register, or the Business Continuity Plan Template.
  • Excellent communication, leadership, and stakeholder management skills.
  • Proven ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
  • Proficiency in business continuity planning software and tools.
  • Non-taxable Allowances
  • HMO and Life Insurance
  • Annual Wellness Subsidy
  • Paid Time Offs
  • Annual Corporate Bonus
What You Should Know About Business Continuity Manager - Player Engagement, Keywords Studios

Are you ready to take your career to the next level as a Business Continuity Manager with Player Engagement? This role is an exciting opportunity to work in a dynamic environment where you'll be tasked with ensuring our organization's operations can withstand and recover from disruptions, all while operating on a global scale and working remotely! In this position, you will conduct detailed business impact analyses and risk assessments, helping identify critical functions and vulnerabilities that could affect our operations. You'll develop and implement strategic business continuity plans that prioritize resilience, especially in remote work settings. Your expertise will be crucial in evaluating existing remote work policies and enhancing the infrastructure, communication channels, and employee preparedness. As you provide training and awareness programs to our teams, you'll facilitate exercises that test our emergency response plans, ensuring everyone is ready for any scenario. Collaborating with senior management and various departments will be part of your everyday tasks, creating a comprehensive approach to business continuity. To thrive in this role, a bachelor's degree is required, along with professional certifications such as ISO27001 or CBCP that showcase your knowledge in this field. The ideal candidate will have 3-5 years of experience in business continuity management, particularly in remote work setups, and possess excellent communication and leadership skills that make you a natural in stakeholder management. If you're ready to join a passionate team, help build robust business strategies, and navigate the ever-evolving landscape of business continuity, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Business Continuity Manager - Player Engagement Role at Keywords Studios
What are the key responsibilities of a Business Continuity Manager at Player Engagement?

As a Business Continuity Manager at Player Engagement, your key responsibilities will include conducting business impact analyses and risk assessments, developing and maintaining continuity plans, coordinating training programs, and facilitating business continuity tests. You'll also evaluate and enhance remote work policies and ensure cross-functional alignment among stakeholders.

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What qualifications do you need to apply for the Business Continuity Manager position at Player Engagement?

To apply for the Business Continuity Manager position at Player Engagement, you need at least a bachelor’s degree and 3-5 years of experience in business continuity management. Relevant certifications like ISO27001 or MBCP are highly desirable, as is a solid understanding of risk assessment methodologies.

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How does Player Engagement support remote work as a Business Continuity Manager?

Player Engagement recognizes the growing importance of remote work and tasks the Business Continuity Manager with evaluating and enhancing remote work policies. You'll develop strategies to improve the resilience of remote work arrangements and ensure staff are prepared to respond effectively to disruptions.

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What skills are essential for a Business Continuity Manager at Player Engagement?

Essential skills for a Business Continuity Manager at Player Engagement include strong communication abilities, leadership, stakeholder management, proficiency in continuity planning software, and a proven ability to manage multiple priorities simultaneously in a fast-paced environment.

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What benefits does Player Engagement offer to the Business Continuity Manager?

At Player Engagement, the Business Continuity Manager position comes with several benefits, including health insurance, life insurance, an annual wellness subsidy, paid time off, and the potential for an annual corporate bonus, providing a comprehensive package to support your work-life balance.

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Common Interview Questions for Business Continuity Manager - Player Engagement
Can you explain your experience with business impact analysis in a remote work environment?

When answering this question, detail specific projects where you conducted business impact analyses, focusing on your approach to identifying key functions and vulnerabilities within a remote work context. Highlight any tools or methodologies you used to support your findings.

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How do you develop business continuity plans that effectively address remote work challenges?

Discuss your strategies for assessing existing policies and identifying gaps related to remote work. Explain how you collaborate with various stakeholders to develop pragmatic continuity plans that ensure resilience for remote teams and operations.

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What criteria do you consider when assessing risks to business continuity?

Focus on the assessment methods you use, such as qualitative and quantitative approaches. Discuss how you identify threats and vulnerabilities, categorize risks, and prioritize mitigation strategies based on impact and likelihood.

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Describe a time when you had to implement a major change in business continuity policy.

Use the STAR (Situation, Task, Action, Result) method to detail a specific situation, your role in implementing a policy change, the challenges you faced, and the positive outcomes that resulted from that change.

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How do you ensure that all staff are aware of business continuity plans?

Highlight your methods for communication and training, such as workshops, e-learning modules, or regular drills. Emphasize the importance of making the plans accessible and ensuring they are part of the company culture.

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What metrics do you use to evaluate the effectiveness of business continuity plans?

Discuss relevant metrics, such as recovery time objectives, successful drill outcomes, and compliance rates. Explain how you monitor these metrics and how they inform continuous improvement in the business continuity program.

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Can you describe your experience with conducting business continuity drills?

Provide examples of how you've organized and led drills, the objectives of those drills, and how you assessed performance. Discuss any lessons learned and changes made based on the drill outcomes.

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What challenges have you faced in business continuity management, and how did you overcome them?

Be prepared to share specific examples of challenges, such as resistance to change or unforeseen disruptions, and detail the strategies you employed to navigate those difficulties and strengthen your continuity programs.

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How do you stay updated on best practices in business continuity management?

Explain your commitment to professional development through certifications, industry conferences, webinars, and networking with other professionals. Mention specific resources or groups that you find particularly beneficial.

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Describe a time when you had to collaborate with different departments to ensure business continuity.

Use the STAR method to describe a specific situation where you successfully collaborated with departments. Highlight the skills you employed and the results that demonstrated effective teamwork and alignment on continuity goals.

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Keywords Studios continues to build world leading capabilities in services that video game and similar interactive content creators need. We stand shoulder to shoulder with our clients working as their external development partner, providing acces...

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Full-time, hybrid
DATE POSTED
December 30, 2024

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