Revenue Operations Analyst

We're looking for a Revenue Operations Analyst to join Klue! Could it be you?

The Revenue Operations Analyst is a key player in managing and optimizing technology systems for revenue teams, ensuring data accuracy, and driving revenue growth through efficient system administration. This role involves maintaining and improving revenue systems like HubSpot, Outreach, Clearbit, Chili Piper, and ZoomInfo, managing data integrations, customizing the various platforms to meet the needs of the business, and collaborating with various departments to enhance revenue team productivity.

In addition to maintaining the integrity of the systems, the Revenue Operations Analyst plays a critical role in the procurement of the various technologies to assess the ROI and impact each platform has across the different revenue teams at Klue.

👋 A message from Adrian Pape, VP, Finance & Hiring Manager:

“This is an exciting role where you get to help drive strategy for a venture-backed SaaS company by working closely with all the revenue functions at the company. Klue is a very collaborative company where we believe in the value that can be unlocked by sharing data insights across departments - you'll have the opportunity to truly impact the direction of the company. Klue’s at a great stage right now where it’s still possible to take in everything that’s happening and still feel connected and influential - - you'll be getting a full picture of how a SaaS company on a rocketship trajectory operates!!”

Please note: there is a strong preference for this candidate to be based in Vancouver but remote applicants are welcome too.

What You'll Do:

• Systems Maintenance - The maintenance of key revenue systems, ensuring data hygiene, managing system releases and security updates

• Reporting and Analysis - Creating reports and dashboards for end users across various revenue platforms

• Collaborating Across Teams - Working closely with cross-functional teams to drive revenue growth by implementing process improvements leveraging GenAI and automation

• Revenue Technology Stack Management - Ownership of technology procurement for new purchases in addition to renewals to ensure all necessary assessments are conducted to measure the impact of each technology and measuring the ROI for Klue.

What We're Looking For:

• Proven Experience in Sales and Marketing systems administration roles

• Technology Proficiency - Experience working with a revenue technology stack including automation tools, reporting platforms, and analytics software.

• CRM Expertise - A CRM Certified Administrator with the ability to manage CRM systems effectively.

• Analytical Thinker - Strong analytical and problem-solving skills to optimize data quality and drive revenue growth.

• Strong Communicator - Excellent verbal and written communication skills to collaborate with various teams effectively.

• Adaptable & Agile - Ability to handle multiple projects simultaneously, meet deadlines, adapt to changes in technology, and continuously learn to enhance system efficiency

• Highly Motivated & Delivery-Focused - You’re ambitious. Nothing feels better than getting sh*t done.

You Have Experience with:

• HubSpot or similar CRM Platforms.

• Marketing Automation Platforms.

• Salesloft or Outreach.

• ZoomInfo, Clearbit or similar data providers.

• PeopleImport or RingLead for managing data hygiene.

• DriveTrain or similar FP&A platforms.

• Chili Piper or similar platforms.

How We Work at Klue:

• Hybrid. You and your team will be in our Vancouver office at least 2 days per week

Total Compensation & Benefits:

• Time off. Take what you need. We want the team to prioritize wellness and avoid burnout. Vacation usually falls into 3 categories: recharging, life-event, & keeping a work-life balance. Just ensure the required work gets done and clear it with your team in advance. You need to take at least two weeks off every year. The average Klue team member takes 2-4 weeks of PTO per year.

• Work-Life Integration: Hybrid work model, flexible working schedules, and a global team.

• Benefits start on day one!

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Lastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. Reach out and let’s see if there is a home here for you now or in the future.

We’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. We’re early in our journey; we've started employee led resource groups, committed to Pay Up For Progress, and use success profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. We’re proud to be an equal opportunity employer and have dedicated that commitment to our current and future #kluecrew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful.

All interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office. We’re excited to meet you and in the meantime, get to know us:

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