Administrative Coordinator

Administrative Coordinator

Make-A-Wish Maine

Scarborough, ME

Make-A-Wish Maine is seeking an Administrative Coordinator, to be based in their Scarborough, ME office. The Administrative Coordinator serves as an important customer service contact for staff, donors, volunteers and the general public. The Administrative Coordinator is responsible for all general administrative functions, bookkeeping, data management and reporting.   

• Associate degree and relevant work experience
• Bookkeeping experience, preferably in a non-profit environment
• Resilient and adaptable to changing and challenging situations
• Strong organizational skills and demonstrated ease in handling multiple projects at once
• Effective communication skills, both oral and written
• Computer literacy in Microsoft Office package
• Strong preference to experience with NetSuite and Salesforce and/or other CRM software
• Database management and reporting experience
• Current and valid Driver’s License

• Hourly pay in the range of $22.00 to $24.00
• Hybrid schedule (3 days in office, 2 remote)
• Generous PTO including 11 paid holidays and 2 floating
• Retirement plan with 3% match
• Employer paid healthcare 

• Serve as organization’s first impression for all phone/general email/mail inquiries.
• Process chapter’s accounts receivable and payable
• Share payroll and staff PTO submissions with chapter’s payroll company
• Serve as chapter’s main point of contact with Make-A-Wish America Shared Financial Services (SFS)
• Oversee gift processing including data entry, acknowledgments, honor memorials, and consistent reconciliation with Finance (SFS)
• Data entry and coding of chapter’s corporate purchasing cards
• Negotiate and administer contracts for office equipment, supplies and inventory
• Use Salesforce CRM database to pull reports and mailing lists, build queries, and extract data related to fundraising, development and mission delivery
• Serve as Chapter Data Steward – liaison with Make-A-Wish America for on-going data integration
• Maintain documentation of policies and procedures for key processes/technologies
• Provide administrative support to CEO and Development Team and assume other duties as assigned

Make-A-Wish is the world’s leading children’s wish granting organization serving children in every community of the U.S. and in 50 countries. Make A Wish Maine staff and volunteers do life changing work to help create and grant life changing wishes for children with critical illnesses across the state of Maine. 

KMA Human Resources Consulting has been engaged to manage this search. NO PHONE CALLS OR RECRUITERS PLEASE

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.