IT Business Analyst, KMS Healthcare

KMS Technology was established in 2009 as a U.S.-based software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise. We pride ourselves on creating brilliant solutions for our clients by leveraging deep expertise, advanced technologies, and delivery excellence for a shared success where everyone can reach their fullest potential. With three Business Lines:

• KMS Software: Leverage software domain expertise to help clients make better business decisions in technology platforms, increase speed-to-market, and gain critical development support through innovative technology solutions.
• KMS Solutions: Empower BFSI businesses to embrace the digital finance revolution and expedite clients’ journey towards complete digitalization, technology consulting, data analytics, software development, and software quality.
• KMS Healthcare: Build transformative next-gen technologies to solve healthcare’s most challenging problems, providing innovative tools and expertise to providers, payers, life sciences, and medical technology vendors.

The Brilliant Career You'll Love

Business Analysts are engineers who are responsible for developing the client’s business strategies and models, defining and managing business analysis, design practices and mindset across Agile/Scrum processes. Working closely with stakeholders to formulate strategic insights and propose action plans to achieve client’s business needs.

Key responsibilities

• Assess the client’s business needs and business processes
• Define quality attributes, external interfaces, constraints, and other non-functional requirements
• Serve as a contact point between stakeholders and the development team to ensure that the development team understands the business requirements and that the evolving solution meets the defined requirements
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards
• Deliver documents write-up:  Product’s vision, Project’s scope, Business Requirement Document, System Requirement Specification, Functional Specification Document, System Requirement Document, User Guide and other documents that might be required 
• Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
• Interview the domain experts at the client company to capture all relevant domain knowledge
• Communicate with client counterparts and other stakeholders if any

General requirements:

• Likely having 1+ years of experience in BA depending on how fast your learning and developing capability
• Excellent in English communication (speaking, listening, reading and writing), equivalent to IELTS 7.0
• Strong knowledge and perform tactical requirement gathering/management work, mostly independently and require supervision for more complex work
• Proven ability in Business Analyst skill set: requirements engineering, business process analysis, facilitation techniques, documentation techniques, etc.
• Good knowledge of software development process, especially software requirement analysis
• Good organizational and analytical thinking, and ability to capture and document both high level concepts and detailed requirements in an accurate, unambiguous and succinct fashion
• Good listening and interviewing skills to understand a customer’s business environment and processes
• Good UI/UX knowledge/experience
• Proven knowledge or experience in Product Owner skill set: market research, user-focused, data analytics, etc. 
• Aptitude to learn and understand new and emerging technologies

Personal qualities:

• Team-oriented
• Thorough, paying attention to details
• Creative

Nice to have:

• Experienced in Healthcare Domain
• Experience working in an Agile environment
• Professional certificates in Business Analysis | Product Owner (like PSPO I)

• Working in one of the Best Places to Work in Vietnam, Top 10 ITC Company in Vietnam
• Flexible working model: Flexible time & Hybrid working from Ho Chi Minh or Da Nang city or working remotely from any location in Vietnam
• Attractive Salary & Benefits, full salary in probation, social insurance on full gross salary
• Performance appraisal twice a year, 13th-month salary and performance bonus 
• Premium healthcare insurance for you and your loved ones
• Working 5 days/week, from Monday to Friday
• 18+ paid leave days/year
• Diverse careers opportunities with Software Services, Software Product Development
• Working and growing in a values-driven, international working environment and standard Agile culture with passionate and talented teams
• Onsite opportunities: short-term and long-term assignments in U.S
• Various training on hot-trend technologies, best practices and soft skills
• Company trip, big annual year-end party every year, team building, etc.
• Fitness & sports activities: football, tennis, table tennis, badminton, yoga, swimming…
• Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
• Free in-house entertainment facilities (football, ping pong, gym…), coffee, and snacks (instant noodles, cookies, candies…)

And much more, join us and let yourself explore other fantastic things!