San Bruno - Gaming Associate - Customer Service

We’re hiring for attitude and training for skill!

Start your career with Knighted and become a Gaming Associate.

PAY RATE: $23 per hour (+$2 for overnights)

LOCATION: San Bruno, CA

TRAINING: Weekdays 12:00pm - 8:00pm.

SHIFT (after training): Full-Time, 4 days a week, 10 hour shifts with days off on weekdays. 

YOUR ROLE AS A GAMING ASSOCIATE: 

Join our team as a Gaming Associate where you'll actively oversee live card-room games. Your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff.

• Competitive Pay: Start at $23 per hour and receive a $2 differential for time worked between 12am-6am. 
• Comprehensive Benefits: Enjoy 401(k), student loan tools, free health options, vision, and dental insurance, an Employee Assistance Plan (EAP), paid time off, holiday pay, and more.
• Training Excellence: New to the industry? Don’t worry! Our rigorous training program will equip you with all the skills you need to thrive as a Gaming Associate.
• Career Growth: Top performers will move into leadership roles; in fact, many of our leaders began as Gaming Associates!
• Financial Perks: One-time $75 clothing reimbursement for dress code needs. We also provide commuter benefits to make your daily commute more convenient and cost-effective.
• Work-Life Balance: Minimal physical labor required. Emphasis on customer service, mental math skills, and attention to detail.
• Full Time & Over Time: We require a minimum of 40 hours per week and offer opportunities for overtime as well. 
• Make a Difference: Volunteer at Knighted-sponsored community events, making an impact both at work and beyond.
• Pay Raises: With each new game mastered and every skill honed through our training, you're not just gaining expertise — you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development.

• Must be 21 years of age or older.
• Authorization to work in the U.S.
• Physical ability to sit or stand at a table for upwards of 3 to 4 hours at a time. 
• Physical ability to see and hear consistently and on a regular basis. 
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure. 
• Proficient in mental math (addition, subtraction, multiplication, and division).
• Commitment to Knighted’s attendance and dress code standards.

About Us:

At Knighted, we take pride in serving our local communities, enhancing the customer experience, and boosting operational efficiency for our clients. We're looking for individuals to join us and help us expand our top-tier presence in card rooms across California. We prioritize a respectful and friendly work environment where team members genuinely enjoy collaborating. Our belief in community as the foundation of prosperity drives us to give back through our Knighted Neighbors division.

Ready to Roll the Dice? Apply now! After submitting your application, you can expect to receive a phone call from our recruiting team to discuss the position further.

Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission, ensuring compliance with state gaming regulations.

Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.

By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.