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South Sacramento - Customer Service Gaming Associate

Start Your Career in the Gaming Industry

Comprehensive Paid Training Provided!


Your Role as Gaming Associate: Join our team and participate in live card-room games, actively monitoring and ensuring the rules of the game are being followed. In addition to working closely with the casino and dealers, you will keep track of casino chips, ensure fairness and accuracy during the game, as well as report any suspicious activity accordingly. You will provide customer service by working well with casino staff to help provide a positive and professional atmosphere for guests and coworkers alike.


Location: South Sacramento

Pay Rate: $18.50 - $20.50 per hour (Additional $2/hour for late-night shifts)

Shifts: 4 days per week, 10 hour shifts

Training sessions: M - F, 12:00pm - 8:00pm, paid


Key Responsibilities:
  • Engaging in live card table games
  • Supervising and enforcing game rules to ensure fair play
  • Accurately disbursing payouts and managing casino chips
  • Upholding the integrity and accuracy of each game
  • Reporting any unusual or suspicious activities
  • Delivering exceptional customer service to create a vibrant gaming environment


Why Join Knighted?
  • In-depth Training: No prior experience needed. Comprehensive training will prepare you for success.
  • Robust Benefits: Access to an extensive benefits package, including 401(k), student loan assistance, fully-covered health insurance, vision and dental plans, paid time off, and holiday pay.
  • Employee Perks: Enjoy discounted meals, team engagement activities, and themed lunches during awareness months.
  • Low Physical Demand: Your primary skills will be customer service, mental math, and meticulous attention to detail.
  • Career Advancement: Progress into leadership roles; many of our current leaders started as Gaming Associates.
  • Community Engagement: Participate in diversity, equity, and inclusion initiatives and community volunteer programs.
  • Pay Raises: With each new game mastered and every skill honed through our training, you're not just gaining expertise — you're opening the door to increased compensation.Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development.


Qualifications:
  • Must be a minimum of 21 years old
  • Able to pass a background check for state licensure (costs covered by us)
  • Physical ability to sit or stand for extended durations
  • Exceptional visual acuity: close, distance, color, peripheral vision, and depth perception
  • Proficiency in mental math for rapid calculations
  • Authorized to work in the United States
  • Adherence to attendance and dress code policies


$18.50 - $20.50 an hour
Starting rate is $18.50/hour. We do offer a $2 differential for any overnight hours (12am-6am) worked after the training period.

About Us: At Knighted, we take pride in serving our local communities, enhancing the customer experience, and boosting operational efficiency for our clients. We're looking for individuals to join us and help us expand our top-tier presence in card rooms across California. We prioritize a respectful and friendly work environment where team members genuinely enjoy collaborating. Our belief in community as the foundation of prosperity drives us to give back through our Knighted Neighbors division.


Ready to Roll the Dice? Apply now! After submitting your application, you can expect to receive an email from our recruiting team to discuss the Gaming Associate position further. 


Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.


By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.

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CEO of Knighted Ventures
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Roy Choi & Jieho J. Lee
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Full-time, on-site
DATE POSTED
August 24, 2024

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