Knowledge Manager (2629)

SMX is seeking a dynamic and forward-thinking Knowledge Manager to join our team as part of a digital transformation project for the Defense Acquisition System Analysis (DASA) Data Engineering Services (DES) division of the Army.

Be part of a leading line of effort in support of modernizing the Army's software practices to achieve a digital enabled and data-driven landscape across the department. This is mission-focused work dedicated to establishing a cutting-edge unified data reference architecture and will play a crucial role in guiding the acquisition of data-centric capabilities. If you are passionate about the revolutionizing data and cloud management in the Army and driving impactful digital transformation, we invite you to join this exciting team!

The Knowledge Manager is responsible for setting and implementing the internal and external knowledge management strategy for DASA(DES). You will identify, capture, and organize valuable knowledge associated with the DASA(DES) organization, gather information from various sources, and structure it in a way that is easily accessible and understandable. Set the strategy for how knowledge is shared and stored internally as well as externally, focused on core customer needs as the foundation for this strategy. Develop and implement processes and tools to promote knowledge sharing and collaboration among task areas and facilitate the transfer of knowledge from experienced members to newer or less experienced teammates.

• Conduct research with users and stakeholders to understand the current state of KM
• Audit and inventory content to make recommendations for future readability, suitability, and findability
• Analyze the technology to understand where data/content is housed, where is it presented and how it can/should be governed and maintained
• Create a Knowledge Management strategy for a set of personas and/or use cases
• Manage knowledge resources, facilitate knowledge sharing, and improve organizational efficiency
• Work with the PMO to ensure that critical knowledge is preserved and protected from loss, such as through retirements, employee turnover, or organizational changes.
• Monitor the effectiveness of knowledge management initiatives, gather feedback, and analyze metrics to assess the impact of knowledge sharing efforts, to identify areas for improvement, refine processes, and implement changes to optimize knowledge management practices within the organization.
  
  
  

Required Skills and Experience:

• Clearance Required: Secret
• Bachelor's degree in specialized field and 7 years of experience
  • Allowable substitution: A master's degree in specialized field and 1 year of experience; OR a bachelor's degree in any field with 9 years of specialized experience
• Experience creating a knowledge management and content strategy
• Familiar with various knowledge management methodologies, tools, and technologies to effectively capture, organize, and disseminate knowledge across the organization.
• Excellent written and verbal communication skills
• Expertise in Word and PowerPoint

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