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Regional Clinical Director - East Coast

Meet knownwell, weight-inclusive healthcare for all. Join a dynamic company that is changing the way care is delivered to patients with obesity. knownwell is a weight-inclusive healthcare company offering metabolic health services, primary care, nutrition counseling and health coaching for anyone of any size. Our hybrid model allows for both in-clinic and virtual care to bring support to patients where and when they need it. To learn more about our recent Series A funding, led by Andreessen Horowitz, please check out this article.


As a fully remote Regional Clinical Director knownwell, you will join a dynamic clinical leadership team to support and grow our primary care and metabolic healthcare practice.  Interdisciplinary care team collaboration is key to providing high-quality, patient-centered care and support at scale. This role is responsible for the growth and development of the non-prescriber clinical team is a key facilitator in the development and/or evolution of our clinical programs such as dietetics and nutrition, remote patient monitoring, nursing, health coaching, pharmacy, behavior change, and others.


Position:  Remote

Schedule: Full-time Monday-Friday with flexible scheduling


Responsibilities
  • Lead and mentor a high-performing interdisciplinary team, including RDs, RNs, Health Coaches, Pharmacists, and Licensed Clinical Social Workers. 
  • Serve as a clinical subject matter expert, ensuring inclusive, patient-centered care aligned with individual goals. 
  • Ensure compliance with clinical policies, regulatory compliance, and standards of care. 
  • Conduct quality assurance activities, including performance reviews and process audits. 
  • Oversee documentation quality to ensure compliance with best practices and regulations. 
  • Develop workflows to improve efficiency, team performance, and patient outcomes. 
  • Assess team capacity to optimize staffing and engagement. 
  • Create career pathways and foster growth opportunities for clinical team members. 
  • Provide coaching and training on patient engagement, care coordination, and behavior change science. 
  • Organize team-building activities and recognition programs to promote a positive work culture. 
  • Collaborate with HR and leadership on staffing strategies, job descriptions, and recruitment. 
  • Actively recruit top clinical talent, emphasizing diversity, equity, and inclusion. 
  • Scale and align team structures to support organizational growth while maintaining quality and efficiency. 
  • Collaborate with leadership to align clinical programs with organizational goals and patient needs. 
  • Develop and oversee programs in nutrition, care coordination, patient education, behavior change, mental/behavioral health, or others in accordance with your experience and expertise. 
  • Partner with technology teams to design care models leveraging analytics, data science, and machine learning. 
  • Ensure programs reflect weight-inclusive, non-judgmental care practices and address diverse patient needs. 
  • Apply project and change management principles to develop and implement new programs. 
  • Evaluate program effectiveness and lead continuous quality improvement initiatives. 


Requirements
  • Clinical background in dietetics, behavioral health, nursing, social work, pharmacology, or other allied health fields.  Active licensure such as RD, RN, Pharm D, or LCSW preferred.  
  • At least 5 years of leadership experience managing interdisciplinary healthcare teams. 
  • At least 2 years of experience in an ambulatory care setting, family or internal medicine; and/or experience in chronic condition management and weight management.   
  • Experience in an early stage start up environment strongly preferred. 
  • Proven ability to scale and manage clinical operations in fast-paced, dynamic environments. 
  • Strong interpersonal skills with a passion for innovative, patient-centered care delivery. 
  • You have excellent communication and interpersonal skills. 
  • You’re dedicated to staying current with the latest developments in primary care and obesity medicine. 
  • You believe in inclusive, compassionate care. 
  • You believe in shared decision making with patients. You support care teams in honoring the goals a patient has for their health, and you partner with them to help them achieve those goals.  
  • You have high emotional intelligence and know how to create care environments that make patients feel at ease – without judgment and without shame. 
  • You’re willing and excited to try new technologies that are both patient and clinician oriented. 
  • You are excited to work with a collaborative team of physicians, APC’s, medical assistants, and other staff. 
  • Must have access to high-speed internet and phone lines to support a fully remote practice. 


We offer a comprehensive benefits package (Medical, Dental, Vision, 401k match, PTO), competitive salary and the opportunity to be part of a purpose-driven organization that is dedicated to making a positive impact on the lives of patients. If you are an ambitious and experienced clinician who is passionate about transforming healthcare and creating meaningful change, we invite you to apply and join our dynamic team.  Please send us a note at hiring@knownwell.health.


knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  Based on current size of the clinic and HIPAA regulation, providers cannot receive care in clinic and provider’s household members cannot receive primary care in the clinic.

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What You Should Know About Regional Clinical Director - East Coast, knownwell

Are you ready to make a significant impact in the healthcare landscape? Join knownwell as the Regional Clinical Director for the East Coast, where you'll be part of a vibrant team reshaping how we provide weight-inclusive healthcare for patients battling obesity. At knownwell, we're committed to delivering top-notch metabolic health services, primary care, and nutrition counseling through a hybrid model that prioritizes patient convenience and engagement. In this fully remote role, you will lead a stellar interdisciplinary team that includes Registered Dietitians, Registered Nurses, Health Coaches, and Licensed Clinical Social Workers. As the Regional Clinical Director, your focus will be on elevating the quality of patient-centered care, ensuring compliance with clinical policies, and fostering an inspiring work culture for your team. You'll play a pivotal role in developing clinical programs while managing and mentoring your team to achieve excellence in patient outcomes. With flexibility in scheduling and the opportunity to collaborate with talented professionals, you'll be at the forefront of implementing innovative healthcare solutions. If you're passionate about transformative healthcare and ready to drive meaningful change, knownwell is the place for you. Join us in making a real difference in the lives of those we serve, and be part of a purpose-driven organization that's dedicated to creating inclusive, compassionate, and effective care environments. We can't wait to meet you!

Frequently Asked Questions (FAQs) for Regional Clinical Director - East Coast Role at knownwell
What does the Regional Clinical Director role at knownwell entail?

The Regional Clinical Director role at knownwell involves leading and mentoring a diverse healthcare team focused on delivering inclusive patient-centered care for individuals with obesity. You will oversee clinical compliance, assess team capacity for efficiency, and develop programs that enhance patient outcomes while ensuring adherence to regulatory standards.

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What qualifications do I need for the Regional Clinical Director position at knownwell?

To qualify for the Regional Clinical Director position at knownwell, candidates should have a clinical background in fields such as dietetics, nursing, or social work, along with at least 5 years of leadership experience managing interdisciplinary healthcare teams. Experience in an ambulatory care setting or chronic condition management is also preferred.

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Is the Regional Clinical Director position at knownwell a remote opportunity?

Yes, the Regional Clinical Director position at knownwell is a fully remote opportunity. This allows for flexible scheduling and provides a unique chance to work with a dynamic team without geographical constraints.

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What responsibilities will I have as a Regional Clinical Director at knownwell?

As a Regional Clinical Director at knownwell, your responsibilities will include leading an interdisciplinary clinical team, ensuring compliance with care standards, overseeing quality assurance activities, and developing workflows aimed at enhancing patient engagement and outcomes.

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What is knownwell's approach to patient care?

Knownwell takes a weight-inclusive approach to patient care, emphasizing compassion and understanding. The organization prioritizes shared decision-making with patients, aiming to honor their individual health goals through collaborative care models.

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Does knownwell offer benefits for the Regional Clinical Director role?

Yes, knownwell offers a comprehensive benefits package for the Regional Clinical Director role, including Medical, Dental, Vision coverage, 401k matching, PTO, and a competitive salary, supporting a healthy work-life balance.

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How can I apply for the Regional Clinical Director position at knownwell?

To apply for the Regional Clinical Director position at knownwell, you can send an email to hiring@knownwell.health with your application details. Be sure to highlight your experience and passion for innovative healthcare delivery.

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Common Interview Questions for Regional Clinical Director - East Coast
How do you ensure inclusive, patient-centered care as a Regional Clinical Director?

To ensure inclusive, patient-centered care, I prioritize understanding individual patient goals, creating care plans that consider personal preferences, and training my team on respectful communication and supportive practices, ensuring every patient feels valued and understood.

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Can you describe your leadership style as a Regional Clinical Director?

My leadership style is collaborative and supportive. I believe in empowering my team members by providing mentorship, encouraging open communication, and fostering an environment where everyone can contribute ideas and solutions for better patient care.

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What strategies do you employ for team-building in a remote setting?

In a remote setting, I prioritize regular team meetings, personalized check-ins, and team-building activities that promote camaraderie and trust. I also encourage recognition programs that celebrate team accomplishments and enhance our sense of connection.

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How do you handle compliance and regulatory issues in a healthcare setting?

I handle compliance and regulatory issues by establishing clear protocols, conducting regular training and audits, and keeping abreast of the latest regulatory requirements. Developing a culture of accountability ensures that compliance is prioritized at all levels.

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What is your approach to developing clinical programs?

My approach to developing clinical programs involves thorough needs assessments, engaging team feedback, leveraging data analytics for insights, and focusing on continuous improvement based on patient outcomes and staff experiences.

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How do you assess team capacity and optimize staffing?

I assess team capacity by regularly evaluating skills, workload, and performance metrics. Open discussions about team challenges allow me to identify opportunities for growth and enhance our staffing strategies to reduce burnout and increase efficiency.

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Can you give an example of how you have implemented change in a healthcare setting?

Implementing change in a healthcare setting involves engaging stakeholders, utilizing project management principles, and piloting new processes. For instance, I once led the introduction of a telehealth program, increasing accessibility for patients while training the team in virtual patient engagement.

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What experience do you have with behavioral change science?

I have extensive experience with behavioral change science, particularly in designing interventions that encourage healthy lifestyle choices. I incorporate motivational interviewing techniques and evidence-based practices to empower patients on their health journeys.

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How do you ensure quality assurance in clinical documentation?

To ensure quality assurance in clinical documentation, I conduct regular audits, provide training to the team on best practices, and utilize checklists to standardize documentation processes, aligning them with regulatory compliance and quality improvement initiatives.

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What motivates you to work in the healthcare field, specifically in obesity management?

I'm driven by the desire to create meaningful change in patients’ lives and to reduce the stigma associated with obesity. My motivation stems from witnessing the profound impact inclusive, compassionate care can have on individuals seeking support for their health challenges.

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Full-time, remote
DATE POSTED
November 25, 2024

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