Senior Product Manager

Senior Product Manager

About Kodex

Kodex is, at heart, focused on preventing harm.  It was obvious to us that there had to be a better way for companies to respond to the millions of data requests issued each year than traditional email, fax or physical mail…and we delivered.

Kodex is a tool for streamlined communication between data providers and law enforcement, regulators, and other government agencies. On the law enforcement side, the portal provides a consistent, intuitive, and more secure way to send legal processes and exchange data with providers globally. On the company side, Kodex helps response teams manage the numerous subpoenas and court orders for sensitive information they receive daily. 

As a small, agile team, we value creativity, collaboration, and a passion for problem-solving.

The Role

We are seeking a dynamic and experienced Product Manager to join our team. In this role, you will be responsible for guiding the development and success of our law enforcement workflow management portal. You will work closely with cross-functional teams, including engineering, operations, and sales, to develop and implement innovative approaches to acquire customers, improve customer retention, and optimize user experience and engagement.

Key Responsibilities

Product Strategy: Drive the product definition, strategy and long term vision for delivering our core product offering to providers.

Product Development: Collaborate with the engineering teams to define product requirements, prioritize features, and manage the product roadmap to ensure delivery of impactful and high quality user experiences that drive business results.

Stakeholder Management: Work closely with stakeholders to gather and prioritize requirements, ensuring that all voices are heard and considered in the product development process.  Communicate product updates, milestones, and performance metrics to internal and external stakeholders.

User Experience & Customer Focus: Champion a user-centric approach to product development, ensuring that the user experience is at the forefront of all decisions. Engage with customers to gather feedback, understand pain points, and identify areas for improvement.

Data-Driven Decision Making: Utilize analytics and user data to inform product decisions, drive growth and measure the success of product initiatives.  Continuously monitor product performance and implement improvements based on data insights.

Communication: Effectively present and communicate strategy, implementation and growth plans to various collaborators ranging from executive leadership to customers.

Team: Be a team player and assist in whatever is company priority.

What you bring

7+ years of Product Management experience

Entrepreneurial experience building and leading businesses, including ownership and optimization of business performance metrics

Experience in legal and compliance industry/SAAS products preferred

Strong understanding of software development processes and concepts, systems thinking, analytics, and experiment design

Experience in defining objectives and key results (OKRs) and tracking key performance indicators (KPIs) to achieve them 

Experience using data to tell an insightful story 

Customer obsessed mindset. You have the ability to take complex product challenges and find elegant solutions for a simple and efficient user experience

Excellent written, verbal, and professional communication skills

The ability to navigate the public & private sector landscapes

What you get

Opportunity to make a significant impact on a growing startup

A fast-paced and collaborative environment

Competitive compensation and equity options

Flexible PTO, public holidays

Comprehensive health, dental and vision plans

Remote-first, mission driven company

Equal Employment Opportunities at Kodex

Kodex is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Kodex believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.