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Marketing Operations Specialist

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. 

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

For this role, we have partnered with an Employer of Record (EoR) vendor which allows us to collaborate with contingent professionals across different regions. Please note that for this position, you will be employed directly by our EoR who will be responsible for all employer obligations, including payroll, benefits, and local HR support, and you will be contracted out to Komodo Health. Our recruitment team will elaborate on this further in our introduction conversations. 

 

The Opportunity at Komodo Health:

Our team at Komodo Health focuses on leveraging data-driven insights to transform healthcare. We collaborate closely with various stakeholders to provide actionable intelligence that drives decision-making and improves patient outcomes.

Komodo’s Marketing Operations Specialist will be responsible for marketing campaign management, data analysis, and MarTech management, focusing on optimizing marketing processes and supporting cross-functional marketing teams in achieving their objectives.

You will accomplish these outcomes through the following responsibilities…Looking back on your first 12 months at Komodo Health, you will have accomplished…

  • Managed our MarTech technologies, standardized processes, and helped the team make smart, data-driven decisions to achieve more efficiency.
  • Monitor and maintain inbound automation to ensure quality MQL handoff.
  • Improve database health by ensuring data cleanliness and hygiene across marketing tech stack.
  • Optimized marketing data strategy to support marketing and business objectives.
  • Manage technical aspects of key marketing systems used to generate, distribute, and report on strategic marketing initiatives. 
  • Develop and update documentation to support best practices and adoption compliance. 
  • Support Marketing Operations with the implementation, maintenance, and improvement of MarTech, data infrastructure, analytics tools, and automation workflows.  
  • Support Demand Generation with email builds, workflow creation and management, and syncing/integration between systems. 
  • Support Sales Development efforts by enriching data and owning inbound QA.
  • Owns and manages responses to ad hoc Marketing Operations requests via our project management tool, Asana (e.g., QA workflows, data enrichment, etc.)

What you bring to Komodo Health (required):

  • 3+ years of experience with Hubspot (Hubspot certification will be prioritized). 
  • Salesforce experience.
  • Strong analytical skills with attention to detail.
  • Ability to work independently and as part of a cross-functional team.
  • Ability to bridge the gap between marketing and other departments (specifically Demand Generation and Sales Development). 
  • Strong written and verbal communication skills.
  • Comfortable working in a fast-paced environment.
  • Experience with B2B marketing programs and lead qualification processes.

Additional skills and experience we’ll prioritize…

  • Experience with Qualified, 6sense, and Tableau. 
  • Knowledge of account-based marketing.

 

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options. 

What We Offer

Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

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CEO of Komodo Health
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Arif Nathoo
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Average salary estimate

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What You Should Know About Marketing Operations Specialist, Komodo Health

At Komodo Health, we're on a mission to reduce the global burden of disease, and we know that smarter data usage is critical to achieving our goals. We are excited to invite a Marketing Operations Specialist to join our dynamic team remotely from Costa Rica. In this role, you will have a key hand in managing our marketing technologies and optimizing processes to support our marketing initiatives. You’ll work closely with various cross-functional teams and help implement efficient data-driven strategies. Picture yourself maintaining the health of our marketing database, automating inbound processes for quality handoff, and creating robust systems that enhance our outreach efforts. Each day will bring unique challenges and opportunities to improve our marketing data strategies and support vital communication between sales and marketing departments. You’ll also have a hand in daily operations—overseeing projects via our management tool, Asana, exploring and implementing innovative solutions, and ensuring compliance with best practices across marketing operations. We're looking for someone with at least three years of experience in HubSpot and familiarity with Salesforce, along with sharp analytical skills and the ability to thrive in a fast-paced environment. By the end of your first year at Komodo Health, you will have made significant progress toward enhancing our marketing efficiency and supporting our mission. If you believe in leveraging data to unlock meaningful insights that can change healthcare for the better, then come aboard and enjoy an extraordinary journey with us as a Marketing Operations Specialist!

Frequently Asked Questions (FAQs) for Marketing Operations Specialist Role at Komodo Health
What are the key responsibilities of a Marketing Operations Specialist at Komodo Health?

As a Marketing Operations Specialist at Komodo Health, your main responsibilities will include managing MarTech tools, overseeing data cleanliness, and optimizing marketing strategies. You'll collaborate with various teams to streamline processes, handle inbound automation, and support ongoing campaigns. You'll also facilitate communication between demand generation and sales development, ensuring that everyone is aligned and effective in driving the company's goals.

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What qualifications are needed for the Marketing Operations Specialist position at Komodo Health?

To qualify for the Marketing Operations Specialist role at Komodo Health, candidates should have at least 3 years of experience using HubSpot, ideally with certification. Familiarity with Salesforce is also necessary. Strong analytical skills and the ability to communicate effectively with cross-functional teams are important. Experience with B2B marketing programs and lead qualification will give you a competitive edge. Additional experience with tools like Qualified, 6sense, and Tableau would be advantageous.

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How does Komodo Health support its Marketing Operations Specialist?

Komodo Health is dedicated to fostering an enriching environment for its Marketing Operations Specialist. You'll receive support through collaboration with diverse teams, access to comprehensive data tools, and ongoing mentorship to help enhance your skills. The company's hybrid work model promotes flexibility and well-being, allowing you to balance your personal and professional life effectively while contributing to our impactful mission.

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What is the work environment like for a Marketing Operations Specialist at Komodo Health?

The work environment for a Marketing Operations Specialist at Komodo Health is dynamic and collaborative. Leveraging a hybrid work model, you can work remotely from Costa Rica while engaging with a passionate team of professionals. You're encouraged to bring your ideas to the table in a fast-paced atmosphere where innovation and data-driven decision-making thrive. The company's values promote growth and a positive culture, making it an inspiring place to work.

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What career development opportunities exist for a Marketing Operations Specialist at Komodo Health?

At Komodo Health, career development is a priority. As a Marketing Operations Specialist, you’ll have ample opportunities to enhance your skills through training, access to cutting-edge technologies, and the chance to work on diverse projects. The supportive environment fosters personal growth by encouraging continuous learning and collaboration across different teams, paving the way for potential career advancement within the company.

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Common Interview Questions for Marketing Operations Specialist
What experience do you have with HubSpot and how has it helped you in past roles?

Discuss specific HubSpot functionalities you've utilized, such as automation, reporting, or tracking. Explain how your experience with HubSpot has positively impacted your previous marketing campaigns and boosted overall efficiency in lead generation practices.

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Can you describe a time you optimized a marketing process?

Provide a concrete example of a project where you identified inefficiencies, outlined your approach to making enhancements, and share the results. Highlight the impact this had on marketing outcomes or cross-department collaboration.

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How do you ensure data cleanliness and hygiene in your marketing operations?

Outline your strategies for maintaining accurate and clean data, including regular audits, validation processes, and how you employ tools to support these efforts. Discuss the importance of data quality in decision-making for marketing strategies.

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What methods do you use for analyzing marketing performance?

Explain how you leverage data analytics to measure campaign success, using specific metrics and KPIs. Discuss tools you've used for reporting and how these insights have shaped future marketing efforts.

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How would you manage competing priorities in a fast-paced environment?

Share your approach to prioritization by mentioning any techniques or tools you use, such as project management software. Describe how you ensure all stakeholders are updated and that deadlines are met.

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Describe your experience with Salesforce and how it integrates with marketing strategies.

Discuss how you've utilized Salesforce for lead nurturing, tracking sales, and understanding customer journeys. Explain how integrating marketing efforts with Salesforce supports overall company objectives.

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How do you measure the success of a marketing campaign?

Outline the key performance indicators (KPIs) you focus on when evaluating campaign performance. Explain how you collect and interpret data to inform your analysis.

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What is your experience in collaborating with sales teams?

Share examples of projects where you've worked closely with sales teams, elaborating on the communication processes you established for effective collaboration. Highlight the importance of unified sales-marketing efforts.

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Can you give an example of how you've handled a challenging situation with a team or project?

Provide details of a particular challenge and the specific steps you took to navigate the situation. Emphasize your problem-solving abilities and how you adapted to ensure a positive outcome.

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What do you think is essential for a successful Marketing Operations Specialist at Komodo Health?

Emphasize the importance of strong analytical skills, the ability to communicate and collaborate with various departments, and a data-driven mindset. Discuss how adaptability and a passion for healthcare can contribute to overall success in the role.

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Komodo Health is an American healthcare company offering a platform that delivers patient-level insights by dynamically analyzing the broadest array of data across patients, practitioners, and health systems.

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Full-time, remote
DATE POSTED
April 17, 2025

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