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Leasing Consultant - Jacksonville Area

Karya Property Management is looking for an ambitious Leasing Consultant with strong customer service skills and a passion for people to join our team! We have numerous properties in Jacksonville that are hiring!

Check out all 7 of our properties - Boat House, Shore House, Miramar, San Remo, Stardust, Catalina and La Palma Apartments!

This is a full time position and compensation will range based on experience.

Karya Property Management is based in Houston, Texas and is a privately held full-service multifamily management company that focuses on providing exceptional management services to apartment communities. Karya places a strong emphasis on hiring talented employees as we recognize that our people are our best assets, which we believe has helped differentiate ourselves from competitors and achieve superior performance.

If you inspire others by your energetic and engaging personality, have a natural curiosity and interest in people then Karya Property Management is for you! We are looking for people wanting to kick start their careers in a fast paced and growing company!


The Leasing Consultant is the property’s sales representative whose primary duties are to greet prospects, present professionally the features and benefits of their assigned property and property secure lease agreements from qualified persons.


Responsibilities:

  • Provide exceptional customer service to prospective residents, current residents and vendors to increase leasing agreements for the property
  • Understand and explain the TAA Lease Contract to current and future residents
  • Ensure all units are in optimal condition and prepare and coordinate move-in packets and day of move-ins with all future residents
  • Create effective and efficient ways to market the property such as coordinating all resident activities
  • Maintain a positive relationship with all residents and team members
  • Walk the property at least once a day to ensure a strong curb appeal
  • Perform other duties assigned

Requirements:

  • High School Diploma or Equivalent required / College degree preferred
  • Excellent verbal and written communication skills
  • Must be able to communicate effectively with residents and team members
  • High sense of urgency, with the ability to meet deadlines
  • Ability to articulate and relay information in an effective and efficient manner
  • Must be proficient in Microsoft Office Suite, Word, and Outlook
  • Must have excellent customer service skills

Physical Requirements / Working Conditions:

  • Prolonged periods sitting, standing, and walking throughout the workday
  • Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders
  • Must be able to type efficiently
  • Must be able to lift up to 15 pounds
  • Must be able to work indoors / outdoors or in extreme weather conditions
  • Must be able to work weekends and/or evenings on a rotating schedule
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Full-time, on-site
DATE POSTED
November 26, 2024

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What You Should Know About Leasing Consultant - Jacksonville Area, KPM

Karya Property Management is on the lookout for a dynamic Leasing Consultant for the Jacksonville Area! If you have a knack for customer service and a passion for connecting with people, this might be just the opportunity you’ve been waiting for! At Karya, we proudly manage a range of beautiful properties, including Boat House, Shore House, Miramar, and more, all eager to welcome new residents. As a Leasing Consultant, you will act as the property's ambassador, greeting prospects and showcasing the amazing features that set our communities apart. This full-time position offers competitive compensation based on your experience, and you'll be joining a team that truly values its members. We believe that our employees are our greatest assets and have created a friendly environment where talent thrives. Your role will involve not only exploring creative marketing strategies to promote the properties but also ensuring that every move-in experience is seamless for our residents. From understanding lease agreements to maintaining great relationships with current and future residents, you’ll play an essential role in our success. If you're ready for an exciting challenge and have the personality to match, come join Karya Property Management, and help us make our properties feel like home!

Frequently Asked Questions (FAQs) for Leasing Consultant - Jacksonville Area Role at KPM
What does a Leasing Consultant do at Karya Property Management?

As a Leasing Consultant at Karya Property Management, your main role will be to greet prospective residents and expertly present the features and benefits of your assigned property. You’ll be responsible for securing lease agreements from qualified individuals, offering top-notch customer service to both prospective and current residents.

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What are the qualifications required for the Leasing Consultant position at Karya Property Management?

To apply for the Leasing Consultant position at Karya Property Management, you should have a High School Diploma or equivalent, with a college degree preferred. Excellent communication skills and a strong sense of urgency are also essential to succeed in this role.

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How does Karya Property Management support its Leasing Consultants?

Karya Property Management offers extensive support to its Leasing Consultants, including training in customer service excellence, marketing strategies, and property management best practices. The company believes in nurturing talent and offers a collaborative environment to help you thrive.

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What is the work environment like for a Leasing Consultant at Karya Property Management?

The work environment for a Leasing Consultant at Karya Property Management is vibrant and fast-paced. You'll interact with a variety of people daily, work indoors and outdoors, and simultaneously maintain high energy and enthusiasm as you promote our communities.

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Is there room for career advancement as a Leasing Consultant at Karya Property Management?

Absolutely! Karya Property Management emphasizes hiring talented individuals who are eager to kick start their careers. As a Leasing Consultant, you have opportunities to advance within the company as you gain experience and showcase your skills.

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What skills are most important for a Leasing Consultant at Karya Property Management?

Key skills for a Leasing Consultant at Karya Property Management include excellent verbal and written communication, strong customer service abilities, proficiency with Microsoft Office Suite, and a keen attention to detail to maintain great relationships with residents and the property.

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What is the compensation package for a Leasing Consultant at Karya Property Management?

The compensation for a Leasing Consultant at Karya Property Management varies based on experience. Karya is committed to offering competitive salaries alongside a supportive work environment and opportunities for professional growth.

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Common Interview Questions for Leasing Consultant - Jacksonville Area
How do you handle difficult situations with residents as a Leasing Consultant?

When faced with difficult situations, remain calm and listen carefully to the resident's concerns. It's important to empathize and offer solutions while maintaining professionalism. Explain how you would prioritize resolving their issues to increase their satisfaction.

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What strategies would you use to attract prospective residents?

To attract prospective residents, I would leverage both online marketing and community outreach. Creating engaging social media posts, hosting property tours, and organizing community events can significantly increase visibility and attract interest.

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Can you explain the lease contract to a prospective resident?

Absolutely! As a Leasing Consultant, I would take the time to explain the lease contract step by step, highlighting critical terms like rent, duration, and maintenance policies. I’d ensure they understand their rights and responsibilities clearly.

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What experience do you have in customer service?

I have several years of customer service experience in retail/hospitality, where I developed strong communication skills and the ability to resolve conflicts efficiently. I understand the significance of making residents feel valued and heard.

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How important is teamwork in the role of a Leasing Consultant?

Teamwork is crucial as a Leasing Consultant! Collaborating with other team members ensures a positive experience for residents and contributes to achieving property goals. It’s essential to communicate openly and support one another.

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Describe a time when you successfully closed a sale.

In a previous role, I focused on understanding the needs of the client during an initial meeting. By addressing their specific concerns and presenting tailored solutions, I was able to close the sale effectively and receive positive feedback.

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What tools or software are you familiar with for property management?

I am proficient in Microsoft Office Suite, particularly Excel for reporting and Word for documentation. Additionally, I have experience with property management software that helps streamline leasing processes and resident requests.

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How do you maintain a positive relationship with residents?

I believe in proactive communication, being available to answer questions, and regularly checking in with residents. Providing prompt assistance and being approachable fosters trust, leading to a strong relationship.

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How do you ensure the property is always in optimal condition?

Walking the property daily is a habit I prioritize to check for any maintenance issues or opportunities for improvement. I keep a checklist of areas to inspect, ensuring all units and common areas are welcoming and well-maintained.

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What do you enjoy most about working in property management?

What I enjoy most is building relationships with residents and being a part of their journey in finding a home. It’s fulfilling to contribute to a positive living environment and see residents thrive in our community.

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