Building the Future of Crypto 

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of Work

The Team

We are searching for a Director, People Operations who is dedicated to leading and driving the development of a world class, collaborative, analytical and people centric HR operations team.

The People Operations team’s focus is providing exceptional service, experiences and solutions to our Krakenites through Service Desk, our General HR team and Onboarding team. As Kraken continues to expand Internationally, the team is leading efforts on our global workforce strategy in line with growth plans and business needs.

This is an exciting time to join Kraken and directly contribute as we enter a unique period of growth.

The Opportunity

• Lead of team of exceptional KX Operations talent 

• Serve as a strategic advisor to senior leadership on global HR operations and provide regular updates on key initiatives and KPI metrics

• Analyze, propose, drive, and iterate on our global workforce strategy in line with Company priorities 

• Own, enhance, and manage a best in class team to deliver exceptional customer service, experiences and support to all Krakenites via our HR Service Desk,  HR Generalist teams and onboarding team

• Establish and maintain processes and practices that adhere to globally compliant standards in how we operate 

• Develop procedures to mitigate risks and ensure data integrity and security

• Drive HR Ops Projects and Initiatives to ensure streamlined operations that also yield insightful people data

• Partner with Security, Finance, Compliance, and Legal to create compliant HR processes and adherence to policies and practices globally

• Reflect on our culture, values and operating principles in all that we deliver to the organization

Skills You Should HODL

• 10+ years human resources experience with at least 5 years overseeing people operations, ideally at a technology company, startup, or high growth company that has globally distributed, work-from-home teams, as well as international offices of various sizes

• Experience scaling a global HR Operations department preferred

• Strong knowledge of state, federal, and international employment laws, regulations, and compliance requirements

• Worked with alternate workforces on a regular basis, including consultants, agency staff, PEOs/ EORs, and other structures

• Exceptional ability to manage multiple critical priorities and projects while maintaining attention to detail and a positive attitude.

• Highly adaptable and comfortable in a fast-paced, ever-changing, and ambiguous environment.

• Flexible, open-minded, and innovative in developing and maintaining HR protocols

• Deep commitment to enhancing the ‘people experience’ in all aspects of HR

• Highly tech-savvy with a strong appreciation for privacy, security, and crypto values

• Strong leadership skills with a proven track record of effective team management

#LI-Remote #LI-AG1

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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