Incident Response Manager (Remote)

United States

Engineering & Technology – Data Platform & Cloud Infrastructure /Full-time /Remote

At Kyruus Health, our mission is to connect people to the right care, in pursuit of our vision: a better healthcare system- one that's transparent and accessible- where everyone gets the care they need. Our values are at the heart of everything we do:

We care deeply – We do the right thing even if it’s the harder thing. 

We are fiercely driven – We harness our curiosity to pursue continuous improvement and create simple solutions to complex problems.

We lead with respect – We celebrate the individual traits that make each of us unique and seek out diverse voices to listen and learn.

We are accountable – We do what we promise for each other and our customers.

Here’s what that would mean for you in the Incident Response Manager role.

Care: You care that our customers are happy that our services are always available and secure.

Driven: You have the drive to strengthen our internal playbooks for incident response and security. While you may not be an expert in all areas, you lean in to get the right answers from the extended team.

Respect: You respect the strengths and weaknesses of your peers and work to find ways to collaborate across individual traits to achieve consensus.

Accountable: You naturally hold yourself accountable for the commitments you make to the team and our customers.

What you will do in an Incident Response Manager role at Kyruus Health:

• Lead and coordinate security incident response, tracking and resolution as the incident response manager (IRM).
• Make decisions and recommendations based on the results of incident analysis and communicate the appropriate context to stakeholders, including insights to help identify, prevent, detect, and respond to anomalous or potentially malicious activity.
• Develop, document, and implement strategies, runbooks, capabilities, and techniques for incident response.
• Collaborate with engineering, infosec and data teams to build advanced solutions for analyzing patterns across the customer escalations and production live site incidents to devise the remediation plans.
• Strengthen KPIs and metrics for measuring response effectiveness and provide clear and consistent reporting to internal stakeholders.
• Continuously improve security processes and response capabilities by building relationships with key stakeholders, collaborating with engineers and analysts, and building a comprehensive knowledge base.
• Mentor and develop other teammates, championing quality standards within the team.
• You’ll report to the Vice President, Engineering, Cloud Infrastructure & Data Platform in the Engineering department.

• How You Can Grow

• Kyruus Health will bring you through an onboarding process that is both structured and self-guided, designed to enable connection and productivity as you learn more about our company, functions and products. Additionally, we have a culture of feedback, inclusive of our performance review process that provides you with the coaching, resources and opportunities to help you learn and grow with us.
• Kyruunauts in the Incident Response Manager role can move in a more linear career path to an Engineering Operations position. From there, you could move into a Director level role or explore a management position within the R&D and InfoSec organizations.
• Kyruus Health also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and HR to explore lateral moves to other parts of the organization as you continue to grow with us.

What you will bring:

• 5+ years experience in leading Security Incident Response.
• B.S. or M.S. Computer Science or related field, or equivalent experience.
• Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations.
• Hands-on experience in analyzing and responding to live-site & security events, such as conducting log analysis, developing queries and analytics, troubleshooting security issues, and correlating complex data sets.
• Proficiency with developing and using novel analytical methods to automate response processes.
• Excellent written and verbal communication skills, proactive in informing stakeholders, and ability to operate with little oversight.
• Ability to identify trends, insights, and relationships between internal and external data and intelligence sources to make risk mitigation recommendations.
• Experience in training support staff.

Equal Opportunity Employer

Kyruus Health is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information. We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Kyruus Health has facilities.