Manager, Accommodations Stakeholder Relations - job 1 of 2

The Manager, Accommodations Stakeholder Relations at LA28 has a range of responsibilities focused on relationship management and strategic operational support. This includes cultivating relationships with various stakeholders, managing client services, facilitating site visits to hotels, and integrating accommodations plans with internal functional areas. You'll also play a vital role in preparing presentations and coordinating key meetings for timely project completion.

To apply for the Manager, Accommodations Stakeholder Relations role at LA28, candidates should hold a Bachelor's degree or have equivalent work experience. A minimum of 5 years managing client relationships and experience working with diverse stakeholders is essential, along with excellent communication and organizational skills. Familiarity with the Los Angeles market is a plus.

LA28 is committed to inclusion in every aspect of its operations, including accommodations. The Manager, Accommodations Stakeholder Relations will play a key role in ensuring that every stakeholder’s voice is heard, and that the accommodations reflect the community's diversity. This approach is part of LA28's broader mission to create an extraordinary Games that honors the spirit of every community.

LA28 has set the annual base salary range for the Manager, Accommodations Stakeholder Relations position between $85,000 - $105,000. The final compensation is determined based on individual qualifications and experience, ensuring a fair assessment aligned with the organization's business needs.

The hiring process for the Manager, Accommodations Stakeholder Relations position at LA28 typically involves multiple stages, including initial resume screening, interviews that assess your experience and fit for the role, and possibly virtual assessments to gauge your skills. Throughout the process, LA28 prioritizes fair recruitment practices and welcomes applicants from diverse backgrounds.

Essential skills for success in the Manager, Accommodations Stakeholder Relations role at LA28 include excellent interpersonal and communication abilities, strong analytical and organizational capabilities, and a collaborative mindset. The role requires the ability to build relationships, problem-solve effectively, and manage multiple clients simultaneously in a fast-paced environment.

As the Manager, Accommodations Stakeholder Relations at LA28, your contributions will directly impact the overall games experience by ensuring that accommodations meet the needs of all stakeholders. Your work will help foster a welcoming and inclusive environment that enhances the overall experience for athletes, fans, and partners, making the LA28 Games truly memorable.

When answering this question, provide specific examples of previous roles where you effectively managed client relationships. Highlight your ability to navigate challenges and build strong partnerships, focusing on communication and problem-solving skills that foster collaboration and trust.

Discuss your problem-solving process, which may include actively listening to stakeholders, analyzing the issue, and collaboratively seeking solutions. Provide an example of a time you successfully resolved a problem, emphasizing your communication skills and ability to work under pressure.

Outline specific strategies for relationship cultivation, such as regular communication, understanding their needs, and organizing site visits. Use examples of past experiences to illustrate your approach to building trust and ensuring alignment with mutual goals.

Your response should reflect an understanding of principles of Diversity, Equity, Inclusion, and Belonging (DEIB). Discuss your approach to incorporating stakeholder feedback and how you plan to identify and address the accessibility needs of various audiences attending the Games.

In your answer, focus on a scenario where you worked with a diverse group, highlighting the importance of recognizing different perspectives and leveraging them to achieve a common goal. Discuss how you facilitated communication and engagement among team members.

Share any relevant experience you have with CRM or project management tools. Provide examples of how you utilized these tools to streamline workflows, track progress, and ensure timely completion of tasks, illustrating your organizational skills.

Describe your organizational strategies, such as prioritizing tasks, creating timelines, and utilizing project management software. Highlight the importance of flexibility and adaptability in managing the various needs of stakeholders effectively.

Emphasize the critical role communication plays in ensuring stakeholders feel heard and valued. Discuss how you tailor your communication style to meet the needs of different stakeholders while maintaining transparency and clarity.

Provide an example of a specific project where you had to work under tight deadlines. Discuss how you managed your time effectively, prioritized tasks, and coordinated with stakeholders to achieve successful outcomes despite the pressure.

Share your personal motivations and passion for the events industry, especially the significance of creating an inclusive and engaging experience for all. Discuss how this aligns with your values and how you see yourself contributing to LA28's mission.