Lab technician

Overview

Tekwissen Group, is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfolio of complete solutions - systems, software, consumables, and on-site and online services - with one overarching purpose: to help make the world healthier, cleaner, and more sustainable.

Job Description:

• A Service Support Specialist provides critical lab support as part of a dynamic lab service team.
• The role’s purpose is to provide coordination to research groups as part of the Scientific Services General Lab Support team.
• The goal is to enable smooth facilitation and effective function of the working environment by being a single point of contact.

Responsibilities:

• To be the first line of support for infrastructure, engineering, purchasing, IT and other service providers; reporting of faults and ensuring these are closed out in a timely fashion
• Oversee all stock items in and near the labs including but not limited to: glassware, lab coats, PPE, consumables.
• In charge of managing the building’s lab coat requirements including assessing inventory levels, supplying name tags, and working with GLS line manager to escalate any issues or changes with the vendor.
• Meet regularly with key stakeholders (lab staff, service providers, management) to identify, review and resolve issues in a timely manner and/or escalate as necessary.
• To be point of contact for equipment maintenance in liaison with Asset Management team and customer lab staff, facilitating scheduling and hosting of engineering visits for maintenance and/or repair.
• To help coordinate the working environment with lab staff and Client e.g. lab space, availability of PPE, and removal of redundant equipment, etc.
• The Lab Support Coordination team will be required to provide off-hours on-call support for responding to equipment alarms and alerts. This typically does not necessitate a site visit, but the on-call designee will communicate with the appropriate parties to remedy the situation.
• To provide a general induction/orientation for new members of staff and visitors.
• To work with Customer and Client staff to ensure quality and compliance within the laboratory.
• To support coordination of waste removal from labs, ensuring use of appropriate waste streams with appropriate third-party vendors.
• To work in collaboration with Customer line safety reps to ensure a high level of safety is maintained in the lab.
• To coordinate the provision of lab services (e.g., gases/LN2/dry ice/deep cleans) by liaison with lab support services staff. This includes helping lab gas management team to move heavy dewars/cylinders to the designated locations.
• To work with Client and customer staff to help maintain lab documentation and coordinate archiving.
• To Coordinate periodic review of Service Level Agreement contracted tasks with all relevant groups (i.e Customer lines, Technical Laboratory Services and management).
• To provide timely communication to lab users on impact of any site service work.
• This role will work closely with other teams to seamlessly deliver lab support services.
• Will be required to cross-train and back-up other lab support areas.

Basic Qualifications:

• Associates degree and 0-2 years of experience within a lab environment
• Ability to improve processes and drive continuous improvement.
• Strong verbal communication skills.
• General knowledge of Health and Safety relative to the workplace.
• Aptitude for technical and practical matters.
• Experience of working in a compliance driven environment.
• Able to complete relevant paperwork according to principles of Good Documentation Practice.

Preferred Qualifications:

• Bachelors degree in a scientific field with relevant industry experience.
• Working understanding of GLP/GxP (desirable).
• Knowledge of 5S principles (desirable).
• Knowledge of chemicals and safe handling (desirable).
• A valid US drivers license.

Physical Demands:

• Must be able to remain in a stationary position more than 25% of the time.
• The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite.
• Frequently use objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
• Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
• Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument/equipment), distance
• vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
• Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
• Use of personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
• Work with biohazards such as blood borne pathogens.

Working Environment:

• Must be able to work in a laboratory, controlled environments requiring personal protective equipment.
• Job pace may be fast and job completion demands may be high.
• Employee maybe required to manage hazardous wastes in compliance with company procedures & State/Federal/Local hazardous waste regulations. Duties may include:
• Identifying, handling, generating, accumulating, storing, labeling.
• Ensure safety, security, and the environment in all aspect of the daily activities, and any potential safety hazards are addressed and corrected immediately.
• Understand ergonomic relationship between people, equipment and working environment.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

Job Types: Full-time, Contract

Pay: $26.00 - $28.00 per hour

Application Question(s):

• Any prior experience in Laboratory environment?
• Any prior experience in Inventory control / lab services ?

Work Location: In person