Engineer Technician (Fiber)

Job Overview:

We are currently seeking qualified candidates for consideration of an open Engineer Technician (Fiber) – in Chattanooga TN position, in our Program Management division. This position will be located at our Client’s Chattanooga TN office.  The position reports to a Chattanooga office five days per week.

The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

Description of Duties:

The Program Management Services Division at LaBella provides comprehensive management services for complex projects and multi-year capital programs. Project teams are established to provide a customized mix of business consulting, project management, financial control and monitoring, administrative, and technical support services.

The Engineering Technician is responsible for designing the Company’s Fiber Optic’s overhead and underground facilities using the latest fiber management systems. This includes installing, removing, modifying, and/or updating fiber facilities as needed to maintain the most accurate records. The Engineering Tech II will work directly with Company’s customers, internal departments, and external partners to provide and maintain fiber optic services.  In this role, the successful candidate is required to build productive relationships with all team members, client representatives and end customers, while ensuring high quality deliverables are provided in accordance with commitments made to the client throughout the project lifecycle.

Description of Requirements:

Responsibilities

·        Perform detailed engineering tasks, including analyzing, evaluating, designing, planning, and estimating labor and material for Company’s fiber optic network and systems.

·        Provide a thorough understanding of outside plant fiber optics communications systems.

·        Develop familiarity by reading, understanding, and applying departmental design guides, standards, systems, applicable engineering codes, company policies, and procedures.

·        Utilize various systems to process and report work activities, inventory outside plant facilities, document projects, and perform cost estimates and analysis.

·        Help direct emergency restoration activities required for our outside plant infrastructure. This includes fiber optic damages, natural disasters, power failures, and other events.

·        Create and maintain fiber splice, network, and fiber mapping system records.

·        Provide proficiency in large subdivisions, MDU, and commercial facilities fiber design

·        Successfully manage time and schedule to maximize customer service and individual productivity.

·        As requested, participate during system emergencies such as storm restoration by scouting incidents, providing field information to Company’s dispatch personnel, and assisting with providing oversight of contractor field crews repairing the damaged electrical infrastructure (bird dogging).

·        Other responsibilities as assigned

Qualifications

·        Associate’s degree in CAD, Electrical Engineering with CAD training, or equivalent experience.

·        3-5 years of fiber optics work experience with demonstrated competence.

·        Knowledgeable of FTTx design and Outside Plant engineering practices.

·        Excellent oral and written communication, decision-making, mechanical aptitude, and customer service skills.

·        Knowledge of the basic office tools provided on each PC (Word, Excel, Access, and PowerPoint). In addition, the candidate should have the knowledge or the ability to quickly learn other Company applications such as Outlook, enQuesta, Power Plan, CRM, Microstation, GTech, Simple Ticket, Salesforce, Resco, AutoCAD, and any Web application pertinent to data management.

·        Outside plant construction knowledge with the ability to read/red-line construction drawings to facilitate new builds, relocations, emergency repairs, updates, and other functions Strong written and oral speaking skills to collaborate with internal and external stakeholders including customers.

·        Ability to take on new challenges and learn new skills as needed.

·        Communication, decision-making, mechanical aptitude, and customer service skills.

·        The work environment typically represents a standard office setting while occasionally working outside in all terrains and weather conditions.

Other Requirements

·        Possess and maintain a current, valid driver's license in state of residence and demonstrate safe and responsible operation of motor vehicles.

·        Communication is vital to establish and maintain good working relationships within the department and other departments throughout Company.

·        This position is required to work with various groups around the company, such as Field Technicians, Sales, Billing, Network Operations, Field Services, MDUs, Electrical Designers, Key Customer groups, and more. The emphasis is working together as a team to meet the customer's needs in the most timely and cost-effective manner through efficient time management.

·        Ability to perform a broad spectrum of complex assignments requiring alternative analysis, innovation, and judgment. Assumes responsibility for contributing to the department's success and making necessary decisions.

·        Ability to read, analyze, and interpret general business documentation related to data management. Must be able to effectively present information and respond to questions from management, field personnel, customers, and the general public clearly and concisely.

·        Must be able to write reports, workflow procedures, and business correspondence.

·        Ability to read and interpret electrical outside plant maps, fiber outside plant maps, and design drawings. The individual must also quickly obtain a basic working knowledge of an electric and fiber distribution system and understand the Company’s engineering construction standards.

·        Ability to work with basic mathematical concepts such as addition, subtraction, multiplication, division, probability, and statistics. Must have the ability to apply concepts.

·        Ability to solve practical problems and deal with various variables in situations where only limited standardization exists. Must interpret multiple instructions furnished in written, oral, diagram, or schedule form. Physical Demands

·        General Activities Regularly Frequently Occasionally Sitting X Walking/Standing

Benefits 

Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below.   

·        Health/Dental Insurance   

·        401k Plan   

·        Short & Long Term Disability   

·        Profit Sharing   

·        Paid Time Off   

·        Verizon Wireless Discount   

·        Gym Reimbursement   

·        Tuition Reimbursement   

·        Referral Bonus Program   

·        Wellness Program   

·        Team Building Events   

·        Community Service Events